10bet Casino - bonus, review & our test results

How good is 10bet Casino's deposit bonus if you deposit USD 1,000?

We wanted to answer the question "Which deposit bonus is the best?" and therefore conducted two large tests. To determine which bonus was the best, we created a mathematical formula that calculates the value of an offer after bonus conditions and wagering requirements have been met. The test results are a measure we call "actual bonus value" which we abbreviate as "ABV". The calculations have been adjusted for both high rollers and beginners by first testing the value of a 1,000 kronor deposit, and then a 200 kronor deposit. Here are the results for 10bet Casino.

Unfortunately, there is no casino bonus available for new players at 10bet Casino. We are talking to them and making an effort to be able to offer a casino bonus or free spins with them soon. When we have received an offer, we will post it here in our 10bet Casino review immediately, so come back regularly so you don't miss anything.

Test results - bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 934.20
In 115th place : 10bet Casino, FBV: 0
Average for all casinos: USD 232

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 117th place: 10bet Casino, FBV* - USD 17
Average for all casinos: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does 10bet Online Casino respond to emails?

10bet Casino's customer service for email unfortunately ranks among the worst on saferonlinegambling.org. They are ranked 102nd out of 121 on the list. Their average response time is over 10 hours, compared to the overall average for all casinos on saferonlinegambling.org, which is just over 7 hours. It is simply a poor result.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 102nd place: 10bet Casino just over 10 hours
Average for all casinos: just over 7 hours

How quickly does 10bet Casino respond to live chat?

10bet Online Casino's customer service is open 24/7 every day, and they are among the best at responding quickly on live chat at all casinos on saferonlinegambling.org. When we tested, they responded on average in just under 3 minutes, which puts them in 19th place out of 121 casinos on saferonlinegambling.org. This can also be compared to the average for casinos on saferonlinegambling.org, which is just over 2 minutes. So, 10bet is achieving a really good result.

If you want to see the full list of results for the casinos' live chats, you can do so here.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 19th place : 10bet
Opening Hours: 24/7
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from 10bet Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is 10bet online casino's game selection?

10bet Online Casino is one of the casinos on saferonlinegambling.org that has the fewest number of games to choose from. However, their total number of 559 games is far from low. It is only when compared to the average of 1,803 games on saferonlinegambling.org, or with our test winner. SlotsMillion which has 4,778 games, making 10bet's selection appear small. With that being said, 559 games are likely enough for you to find both old favorites and new games that you like.

10bet primarily focuses on its casino, but they also offer live casino, sports betting, live betting, and poker. However, if you are looking for fantasy sports, bingo, or horse betting, unfortunately, you will have to turn to somewhere else.

When we add up the number of casino games and their other gaming options, 10bet ranks 117th out of 121 in our compilation of the game offerings at casinos on saferonlinegambling.org. There are casinos with significantly larger selections, but the offering is not bad, so the rating is still approved.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4,778
Non-traditional Game Types : live casino

In 117th place : 10bet
Number of Games: 559
Non-traditional Game Types: live casino, odds, live betting and poker

Average for all casinos: 1,803

It is easy to become restless while a slow website is loading. Unfortunately, it is difficult to know if a casino loads quickly or slowly if you have not played there yourself. Our solution has been to regularly test all casinos and then inform you about the results.

How fast does 10bet Casino load?

10bet Casino came in 70th out of 121 in our tests of the fastest online casinos. This puts them in the lower half of the leaderboard. Their average load time is 2.30 seconds, which can be compared to the average for all the casinos we tested, 2.28 seconds. An okay result, in other words.

All results can be read here.

See 10bet Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 70th place: 10bet casino
Average Page Load Speed ​​: 2.30 seconds

Average for all casinos: 2.28 seconds

In the long run, you will always lose when playing casino online. This is because all casinos have a house edge advantage in all casino games. Additionally, casinos can set their own house edge on different games. 10bet Casino has set theirs to have a large house edge, so you will lose your money faster here than at better gaming companies.

We have selected 16 of United Kingdom's most played slots and compared the RTP*.

Average RTP at 10bet: 94.53%
Average RTP as the best in UK: 96.53%

Casino profit margin at 10bet: 5.47%
Lowest average profit margin in UK: 3.47%
Difference between 10bet and the best: 2.00%

2.00% doesn't sound dangerous, but the small difference makes you lose your money much faster and have much less chance of winning.

*What is RTP and profit margin?

Return To Player, abbreviated as RTP, is very important for us slot players. RTP is often around 96%, which means that on average, 96% of the money wagered on each spin will go towards winnings, and on average, the casino will win 4% (their profit margin).

On most slots, the casinos themselves can control how much of the bet should go to winnings (RTP) and how big the casino's profit margin should be.

The lower the RTP figure sets, the higher the profit margin for the betting company. The bigger the casino's margin, the worse chance we players have of winning.

This means that even if you play the same game, you will have different chances of winning at different casinos. If you want to read more, all the information can be found in the terms and conditions at 10bet Casino and at other casinos.

How did we count?

In order to compare which casino offers the greatest chance of winning, we have selected 16 of United Kingdom's most popular casino games and compared the RTP on these.

10bet has 3 of the 16 most popular games (see list below). On average, 10bet has set the RTP on these slots to 94.53%, which means that their casino's profit margin on these games is 5.47%.

If we compare with the country's best RTP on these slots, the average is 96.53%, in which case the casinos only have their own profit margin of 3.47%.

5.47% is significantly higher than 3.47%. This means that you will lose your money significantly faster when you play at 10bet than if you play at one of the casinos with the best RTP.

To find the gambling sites with the best RTP, you can click on any slot below, and you will be taken to a list of gambling sites that have the best RTP on that particular game.

Which games have we compared?

Unfortunately, 10bet has been one of the worst casinos we have tested. The website loads extremely quickly. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

After each test, a "grade" is awarded based on how good the result is from a user perspective, as well as a "ranking" based on the position the casino has achieved in relation to other gaming companies. One star is the lowest grade and five stars is the highest grade.

According to the above, we have then added up all the ratings and results for 10bet Casino and compared them to other casinos.

Test of casino bonuses

We have tested the bonus from 10bet Casino in three different ways. 200 USD deposit, 1,000 USD deposit, and maximum bonus deposit, then we see how good the bonus is for each variant. The tests have been named FBV200, FBV1000, and FBVmax. FBV or "Actual Bonus Value" refers to the value of a bonus when taking into account rules and wagering requirements.

If you deposit USD 200:
FBV: −17.00 USD
Result: 117 out of 121
Stars: 1.0 out of 5

If you deposit USD 1,000:
FBV: −42.50 USD
Result: 115 out of 121
Stars: 1.0 out of 5

If you receive the maximum bonus (USD 500):
FBV: −42.50 USD
Result: 112 out of 121
Stars: 1.0 out of 5

When we add up the total ranking, we combine the grades and results from all three bonus tests into one:

Total rating casino bonuses:
Result: 110 out of 121
Stars: 1.0 out of 5

Test of customer service

We have done two tests on 10bet Casino's customer service. Partly how quickly they respond to emails, partly how quickly they respond to live chat. In the test for live chat, we have also taken into account the chat's opening hours.

Response time for e-mail: about 10 hours
Result: 102 out of 121
Stars: 4.0 out of 5

Live chat opening hours: 24 hours per day
Live chat response time: just under 3 minutes
Result: 19 out of 121
Stars: 4.0 out of 5

In the overall ranking, we combine both customer service tests and get the numbers:

Result: 70 out of 121
Stars: 4.5 out of 5

Test of game selection

We have tested the range of games at 10bet Casino and we partly take into account the number of games on offer and partly take into account how many other types of games you can choose from.

Number of casino games: 559
Number of other types of games: 4, live casino, odds, live betting and poker
Result: 117 out of 121
Stars: 2.0 out of 5

Website speed test

When we compare to other casino sites, how fast does the 10bet Casino site load?

Average load time: 2.30 seconds
Result: 70 out of 121
Stars: 3.0 out of 5

Overall ranking for 10bet Casino

To come up with 10bet's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 110 points
Customer service: 70 points
Game selection: 117 points
Website speed: 70 points
Total: 367 points
Ranking in relation to other casinos based on points: 120 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 1.0 out of 5
Customer service: 4.5 out of 5
Game selection: 2.0 out of 5
Website speed: 3 out of 5
Total: 2.66 out of 5 (rounded to 2.5 in reviews and top lists)
Ranking in relation to other casinos based on stars: 101 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
10bet Casino's overall ranking on saferonlinegambling.org : 114 of 121.