888 Casino - bonus, review & our test results

How good is 888 Casino's deposit bonus if you deposit USD 1000?

We tested all casino deposit bonuses in two different tests. We calculated how much each offer was worth after wagering requirements and conditions. The results from the tests are measured in "Actual Bonus Value" (ABV), a measure we have developed ourselves. We have made the calculations first for a deposit of 1000 USD and then for a deposit of 200 USD to suit different types of players. Below are the results for 888casino.se.

888 Casino takes the first place among all casinos for deposit bonuses of 1000 USD. When the wagering requirements and bonus terms are completed, the bonus is worth a total of 934 USD, which is 128 USD more than... Betfair which comes in second place with 806, and 700 more than the average, which stands at 234.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV* USD 934
In first place: 888 Casino, FBV* USD 934.00
Average in UK: USD 234

How good is 888 Casino's bonus if you deposit USD 200?

888 Casino came in the same position in both our test for a 200 USD and a 1000 USD deposit. The welcome offer of 250% up to 2,500 USD plus 25 free spins in the slot Joker Pro gives a similar percentage bonus regardless of the amount you choose.

888 Casino is the very best in UK when it comes to deposit bonuses for USD 200. After the turnover requirements, the bonus is worth a whopping USD 206. That's 9 more than Prank Casino which comes in second place with 806, and USD 112 more than the average of all casinos which is 234.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In first place: 888 Casino, FBV* USD 206
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service of all casinos to see which ones are the fastest and best.

How fast is the email customer service at 888 Online Casino?

888 Casino's customer service email unfortunately ranks among the worst in UK. They are found in 111th place out of 45 in the results list. Their average response time is just over 10 hours, compared to the average for all casinos which is just over 8 hours. A poor result overall.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - Average response time to email

Winner: SpeedySpel Casino ,
In 111th place: 888 Casino just over 10 hours
Average in UK: just over 8 hours

How quickly does 888casino.se respond to live chat?

888 Online Casino's customer service via live chat unfortunately belongs to one of the worst in the country. We find them in 89th place out of 45 casinos in the results list. They lose a lot because they lack 24/7 customer service, something that all the top performers in the test have. Instead, their opening hours are from 10 am to 6 pm every day. Their average response time is just over 2 minutes, which can be compared to the average for all casinos, which is just under 2 minutes. The pace of the responses is therefore quite okay, but despite that, the overall rating is poor.

Here you will find our top list of gaming companies with the best customer service.

Test results - Who has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time: 0 seconds

In 89th place: 888
Opening hours: 10-18 every day
Average response time: just over 2 minutes

Average in UK:
Chat response in just under 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is, at first glance all casinos have many games, but who has the most? We have counted and compiled the entire selection from 888casino.se and all other casinos and compared them for you.

How good is 888 online casino's selection of games?

888 Online Casino has one of the smallest game selections in UK. That being said, their total number of 796 games is hardly low. This is especially true when compared to the average of 1783 games or to United Kingdom's largest game selection. SlotsMillion which has 4778 games, of which 888 seem small. But when it comes down to it, 796 games are enough for most people.

888 primarily focuses on its casino, but they also offer live casino, odds, live betting, and poker. However, if you are looking for fantasy sports, bingo, or horse betting, unfortunately, you will have to turn to somewhere else.

When we add up the number of casino games and their other gaming options, 888 ranks 88th out of 45 in our compilation of game offerings at casinos. The result is acceptable, but compared to the casinos that have performed the best, it is a poor game selection.

Test results - United Kingdom's best game selection?

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 88th place: 888
Number of casino games: 796
Other games: live casino, odds, live betting and poker

Average in UK:
Number of casino games: 1783

To sit and wait for a slow website to load is frustrating. At the same time, it is difficult to find out if a casino loads quickly or slowly before playing there for a while. That is why we regularly test all casinos to be able to tell which ones are fast here.

How fast does 888casino.se load?

888casino.se is unfortunately one of the slowest sites in our tests. We find them in 81st place out of 45 casinos in the results list. The different pages on the site load in 2.65 seconds. This is slower than the average for all gaming companies in the tests, 2.28 seconds. In other words, a poor result.

Here is the list of everyone who has performed better.

Test results - Who has United Kingdom's fastest casino site?

Winner: Betsson Casino
Average loading time: 0.23 seconds

In 81st place: 888 casino
Average loading time: 2.65 seconds

Average in UK:
Average loading time: 2.28 seconds

888 has performed okay in our tests but does not stand out. They have an average game selection. They offer some of the most generous bonuses we have seen. Unfortunately, the site is slow when clicking on things and customer service responds fairly quickly.

In each test, online casinos receive a "result" based on their ranking, and a "rating" in stars based on how good their test results are from a user perspective. Many stars mean it was a good user experience, and few stars mean it was a bad one.

To know how 888 Casino has positioned itself, we have added up both all their results and all their stars and compared them with other casinos as shown below.

Test of casino bonuses

We have conducted three different tests on 888 Casino's bonuses. The tests calculate how good the bonus is for a deposit of 200 USD, 1000 USD, or the maximum deposit based on the bonus. FBV stands for "Actual Bonus Value," which indicates how much the bonus is worth after rules and wagering requirements. The tests are called FBV200, FBV1000, and FBVmax.

On a USD 200 deposit:
FBV: USD 206.20
Result: 1 of 45
Stars: 5.00 out of 5

On a USD 1,000 deposit:
FBV: USD 934.20
Result: 1 of 45
Stars: 5.00 out of 5

On maximum bonus deposit (USD 2,500):
RRP: USD 2,299.20
Result: 2 of 45
Stars: 5.00 out of 5

When we combine the results of the various tests, we get the numbers that are then in the overall ranking:

Total rating casino bonuses:
Result: 1 of 45
Stars: 5.0 out of 5

Test of customer service

In two different ways, we tested the customer service at 888 Casino. How quickly do we get in touch with the chat support and how long do we have to wait for a response to email questions. When it comes to the chat test, we also take their opening hours into account.

Email response time: roughly 10 hours
Result: 111 out of 45
Stars: 4.0 out of 5

Live chat opening hours: 8 hours per day
Live chat response time: just over 2 minutes Result: 89 out of 45
Stars: 3.5 out of 5

When we add up 888 Casino's total results in the customer service tests, the results that are carried forward in the overall ranking, we get:

Result: 124 out of 45
Stars: 4 out of 5

Test of game selection

The test for the game selection takes into account two parameters – number of casino games, number of other types of games.

Number of casino games: 796
Number of other types of games: 4, live casino, odds, live betting and poker
Result: 88 out of 45
Stars: 3.6 out of 5

Website speed test

The test sets the speed in how long it takes to load 888casino.se compared to other online casinos.

Average loading time: 2.65 seconds
Result: 81 out of 45
Stars: 2.5 out of 5

Total ranking of 888casino.se

To come up with 888's total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results. The lower the score, the better.
Bonuses: 1 point
Customer service: 124 points
Game range: 88 points
Website speed: 81 points
Total: 294 points
Ranking in relation to other casinos based on score: 99 out of 45

Stars based on ease of use:
Bonuses: 5.0 out of 5
Customer service: 4 out of 5
Game selection: 3.6 out of 5
Website speed: 2.5 out of 5
Overall: 3.71 out of 5 (reported as rounded to 3.5 in reviews and leaderboards)
Ranking relative to other casinos based on stars: 11 out of 45

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
888casino.se's overall ranking on saferonlinegambling.org : 55 out of 45.