Betfair Casino - bonus, review & our test results

How good is Betfair Casino's deposit bonus if you deposit USD 1000?

We have conducted two different tests on the deposit bonuses of many casinos. The tests calculate which offers provide the best value based on wagering requirements and conditions. The results are a measure we have developed and call "actual bonus value" (ABV). We performed the calculations for both a first deposit of 1,000 kronor for those who want to play with more, and a first deposit of 200 kronor for those who want to play with less. This is how it went for betfair.se.

Betfair Casino is one of the most generous deposit bonuses at saferonlinegambling.org for those who want to deposit 1,000 kronor. Their actual bonus value (FBV) after wagering requirements is 806, which is 571 more than the average at saferonlinegambling.org, which is 235. The bonus ranks them 2 out of 121 in our test for bonuses with a 1,000 kronor deposit. A good result, in other words.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 934
In second place: Betfair Casino, FBV: USD 806.00
Average for all casinos: USD 235

How good is Betfair Casino's bonus if you deposit USD 200?

Betfair Casino performed worse in our test for deposits of 200 USD compared to 1,000 USD. Their 100% up to 1,000 USD offer is more suitable for those who want to deposit a bit more money. If you want to deposit smaller amounts, there are offers that give you more value at other casinos.

Betfair Casino has one of the best bonuses at saferonlinegambling.org for those who want to deposit 200 kronor. The FBV for the bonus is 806. That is 67 kr more than the average at saferonlinegambling.org, which is 94 kr. The bonus ranks 9th out of 121 in our bonus test with 200 kronor deposits. A really good result.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In ninth place: Betfair Casino, FBV* USD 161
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Betfair Online Casino respond to emails?

Betfair Casino is not among the fastest casinos on saferonlinegambling.org when it comes to customer service via email, ranking 70th out of 121. This means they are in the lower half of all casinos on saferonlinegambling.org. Their average response time is just over 8 hours, compared to the overall average for all casinos on saferonlinegambling.org, which is just over 7 hours. A rather weak result.

If customer service regarding email is one of the most important factors for you, it may be worth looking at another casino instead, here are the ones that have performed the best.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 70th place: Betfair Casino just over 8 hours
Average for all casinos: just over 7 hours

How quickly does betfair.se respond to the live chat?

Betfair Online Casino does not have 24/7 live chat support, which causes them to lose some ranking. Instead, their operating hours are from 10am to 7pm every day. Their average response time is just under 3 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. In total, they rank 83rd out of 121 casinos on saferonlinegambling.org. A rather weak result.

If live chat is something that is really important to you, it may be worth looking at other casinos as alternatives. Here you will find our top list of gaming companies with the best customer service.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time : 25 seconds

In 83rd place : Betfair
Opening hours: 10-19 every day
Average response time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from betfair.se and all other casinos on saferonlinegambling.org and compared them for you.

How big is the Betfair online casino's range of games?

The majority of online casinos at saferonlinegambling.org offer more game options than you can find at Betfair Online Casino. Despite that, there are 125 different games to choose from here, which is enough for most people. But if you compare with SlotsMillion which has the most options among casinos on saferonlinegambling.org with its 4778 games, Betfair appears small. The bottom line is that there are 125 different games here, and that is enough for most people.

Betfair primarily focuses on its casino, but they also offer live casino, odds, live betting, and poker. However, if you are looking for fantasy sports, bingo, or horse betting, unfortunately, you will have to turn to somewhere else.

When we tally up the number of casino games and their other gaming options, Betfair ranks 118th out of 121 in our compilation of the game offerings at casinos on saferonlinegambling.org. A satisfactory result, but nothing more than that.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 118th place : Betfair
Number of casino games: 125
Other games: live casino, odds, live betting and poker

Average for all casinos: 1778

Needing to sit and wait for slow websites is very frustrating. At the same time, it can be difficult to know if a casino site is fast or slow before playing there for a while. That is why we have conducted tests on all casinos to know which ones load the fastest.

How fast does betfair.se load?

With an average of 1.80 seconds, betfair.se ranks 46th in our load time tests. In total, we tested 121 casinos, so they are in the upper half of the results. The result can be compared to the overall average of 2.28 seconds. In short, a good result.

Here you can read all the results from the tests.

See Betfair Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average load time : 0.23 seconds

In 46th place: Betfair casino
Average load time : 1.80 seconds

Average for all casinos: 2.28 seconds

You will always lose in the long run when you play online casino. This is because the gaming companies have a profit margin on all games. In most casino games, they set their own profit margin. Betfair Casino has set its profit margin high, which means you will lose your money faster here than at more generous casinos.

We have looked at 16 of the country's most popular slots and compared the RTP*.

Average RTP at Betfair: 94.38%
Average RTP as the best in UK: 96.53%

Casino profit margin at Betfair: 5.63%
Lowest average profit margin in UK: 3.47%
Difference between Betfair and the best: 2.15%

2.15% difference may sound small, but that difference makes you lose your money much faster and have much less chance of winning.

*What is RTP and profit margin?

The abbreviation RTP stands for Return To Player and is an important figure for us who play slots. RTP is often around 96%, which means that on average, 96% of the wagered money on each spin will go towards winnings, and on average, the casino will win 4% (their profit margin).

The majority of all slots let the gaming companies themselves control how much of the bet should go to winnings (RTP) and how big the casino's profit margin should be.

The lower they set the RTP, the bigger the profit margin they get themselves. The higher the betting company's margin, the harder it is for us players to win.

So, even though you play the exact same game, you will have a lower chance of winning on certain casino sites, and a higher chance on others. If you want to read more, check out "rules and conditions" on betfair.se and other gaming companies.

How did we count?

In order to compare which casino offers the greatest chance of winning, we have selected 16 of United Kingdom's most popular casino games and compared the RTP on these.

Betfair offers 4 of the 16 popular casino games (list below). Betfair has averaged the RTP on these games at 94.38%, making their casino margin on these slots 5.63%.

If we compare with United Kingdom's highest RTP on these games, the average is 96.53%, in which case the casinos only have their own profit margin of 3.47%.

5.63% margin is significantly more than 3.47%. This means that you lose money much faster when you play on Betfair than if you play at one of the online casinos with the best RTP.

To find the online casinos with the highest RTP, you can choose from the games below, and you will find a list of casinos that have the best RTP on that particular game.

Which games have we compared?

Betfair has performed okay in our tests but does not stand out. The website loads extremely quickly. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds fairly quickly.

After each test, the casinos receive both a "rating" in stars based on user experience, and a "result" based on how the gaming company ranks in relation to the other casinos. Five stars in rating is excellent, while one star can mean either that it was very bad or that there was nothing to measure.

The overall ranking is then calculated based on all ratings and results as follows and compared to other casinos.

Test of casino bonuses

We have conducted three different tests on Betfair Casino's bonuses. The tests show how good the bonus is when depositing 200 USD, 1000 USD, and the maximum deposit for that specific bonus. We refer to the tests as FBV200, FBV1000, and FBVmax. FBV stands for "Actual Bonus Value," indicating how much the bonus is worth after rules and wagering requirements.

If you deposit USD 200:
FBV: USD 161.20
Result: 9 out of 121
Stars: 4.50 out of 5

If you deposit USD 1,000:
FBV: USD 806.00
Result: 2 of 121
Stars: 5.00 out of 5

If you receive the maximum bonus (USD 1,000):
FBV: USD 806.00
Result: 6 out of 121
Stars: 4.50 out of 5

Now we add up Betfair Casino's total results in all tests and get the numbers we include in the overall ranking:

Total rating casino bonuses:
Result: 3 out of 121
Stars: 4.7 out of 5

Test of customer service

At Betfair Casino's customer service, we conducted two different tests. How long does it take to receive a response to an email, and how quickly do they respond in the live chat. The opening hours for the chat also become relevant in that part of the test.

Response time for e-mail: roughly 8 hours
Result: 70 out of 121
Stars: 4.0 out of 5

Live chat opening hours: 9 hours per day
Live chat response time: just under 3 minutes
Result: 83 out of 121
Stars: 3.5 out of 5

The customer service then receives a total rating when both tests are combined:

Result: 92 out of 121
Stars: 4 out of 5

Test of game selection

We take into account partly how many casino games there are and partly how many other variants of games there are when we test the range of games.

Number of casino games: 125
Number of other types of games: 4, live casino, odds, live betting and poker
Result: 118 out of 121
Stars: 0.8 out of 5

Website speed test

We tested how fast betfair.se loads in comparison to other casinos.

Average loading time: 1.80 seconds
Result: 46 out of 121
Stars: 3.5 out of 5

Total ranking for betfair.se

To come up with Betfair's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 3 points
Customer service: 92 points
Game selection: 118 points
Website speed: 46 points
Total: 259 points
Ranking relative to other casinos based on score: 80 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 4.7 out of 5
Customer service: 4 out of 5
Game selection: 0.8 out of 5
Website speed: 3.5 out of 5
Total: 3.18 out of 5 (rounded to 3.0 in reviews and top lists)
Placement in relation to other casinos based on stars: 47 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
betfair.se's total ranking on saferonlinegambling.org : 68 out of 121.