Bingo.com Casino - bonus, review & our test results

How good is Bingo.com Casino's deposit bonus if you deposit USD 1000?

We tested the deposit bonuses of many casinos in two different tests. We calculated the value of each offer after wagering requirements and conditions. The results from the tests are measured in "actual bonus value" (ABV), a measure we have developed ourselves. We have made the calculations first for a deposit of 1,000 kronor, and then for a deposit of 200 kronor to suit different types of players. Below are the results for Bingo.com Casino.

Bingo.com Casino has one of the best casino bonuses for customers who want to deposit 1,000 kronor as a new customer. When we look at their FBV for a 1,000 kronor deposit, we see that it lands at 98, which is 134 less than the average for all online casinos at saferonlinegambling.org, which is 232. The casino bonus results in 23 out of 121 in our test for bonuses at a 1,000 kronor deposit. Definitely a good result.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In 23rd place: Bingo.com Casino, FBV: USD 98.00
Average for all casinos: USD 232

How good is Bingo.com Casino's bonus if you deposit USD 200?

Bingo.com Casino performs better in our test for deposits of 200 USD compared to deposits of 1,000 USD. Their 100% up to 100 USD is more suitable for a small deposit than a large one. You get more value for your money percentage-wise.

Bingo.com Casino has one of the very best bonuses at saferonlinegambling.org for those who want to deposit 200 kronor. The FBV for the bonus is 98. That is 104 kr more than the average at saferonlinegambling.org, which is at 92 kr. The bonus ranks them 3rd out of 121 in our bonus test with 200 kronor deposits. A really good result.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In third place: Bingo.com Casino, FBV* USD 196
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Bingo.com Online Casino respond to emails?

Bingo.com Casino's customer service for email unfortunately ranks among the worst at saferonlinegambling.org. They are found in 106th place out of 121 on the results list. Their average response time is just over 10 hours, which can be compared to the average for all casinos at saferonlinegambling.org, which is just over 7 hours. A poor result, simply put.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 106th place: Bingo.com Casino just over 10 hours
Average for all casinos: just over 7 hours

How quickly does Bingo.com Casino respond to live chat?

Bingo.com Online Casino does not have 24/7 live chat support, which causes them to lose some ranking. Instead, their support hours are from 08:00 to 24:00 every day. Their average response time is just under 3 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. In total, they rank 68th out of 121 casinos on saferonlinegambling.org. A rather weak result.

If live chat is something that is really important to you, it may be worth looking at other casinos as alternatives. Here you will find our top list of gaming companies with the best customer service.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 68th place : Bingo.com
Opening Hours: 08–24 every day
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from Bingo.com Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is the Bingo.com online casino's range of games?

Almost all casinos have a large selection of games, and this also applies to Bingo.com Online Casino. They have a total of 2525 games to choose from, which can be compared to the average at casinos on saferonlinegambling.org, which is 1794. You will most likely find both your favorites and the classics you like here, and new games are often launched.

Bingo.com primarily focuses on its casino, but they also offer live casino, poker, and bingo. However, if you are looking for odds, live betting, fantasy sports, or horse betting, unfortunately, you will have to turn to somewhere else.

When we tally up the number of casino games and their other gaming options, Bingo.com ranks 36th out of 121 in our compilation of game offerings at casinos on saferonlinegambling.org. Definitely an acceptable result, but no gold star.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In 36th place : Bingo.com
Number of Games: 2525
Non-traditional Game Types: live casino, poker and bingo

Average for all casinos: 1794

To sit and wait for a slow website to load is frustrating. At the same time, it is difficult to find out if a casino loads quickly or slowly before playing there for a while. That is why we regularly test all casinos to be able to tell which ones are fast here.

How fast does Bingo.com Casino load?

In the Av 121 test of online casinos, Bingo.com Casino ranks 84th in the list of gaming companies' loading times. Therefore, most of the casinos have placed ahead in the test. The average loading time for all casino sites in the tests was 2.27 seconds, compared to Bingo.com's loading time of 2.70 seconds. This is an acceptable result.

Here are more results from the tests.

See Bingo.com Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 84th place: Bingo.com casino
Average Page Load Speed ​​: 2.70 seconds

Average for all casinos: 2.27 seconds

Over time, you will always lose if you bet money at a casino. This is because casinos have profit margins in their favor in all casino games. They can even set the profit margin themselves on many games. Bingo.com Casino has set it so that they have a fairly large profit margin, so you will lose your money slightly faster here than at the best gaming companies.

We have made a list of 16 of the country's most played slots and compared the RTP*.

Average RTP at Bingo.com: 94.80%
Average RTP as the best in UK: 96.53%

Casino profit margin at Bingo.com: 5.20%
Lowest average profit margin in UK: 3.47%
Difference between Bingo.com and the best: 1.73%

1.73% doesn't feel so bad, but that difference makes you lose money unnecessarily fast and have a lower chance of winning.

*What is RTP and profit margin?

Return To Player, abbreviated as RTP, is very important to us who play slots. A normal RTP is 96%, on many slots the RTP is around 96%, and 4% the casino takes out in its own profit margin.

On many games, the betting companies themselves can set how much money should go to winnings (RTP) and how much they themselves should have in the profit margin.

The lower the RTP they choose, the higher the profit margin the casino gets. The higher the profit margin the betting company has, the less chance we players get to win.

This means that you can play the exact same slot, but the chances of winning will be different at different gaming companies. You can read all of this in the "terms and conditions" at Bingo.com Casino and other gaming companies.

How did we count?

To see which casino offers the best chance of winning, we have looked at 16 of the country's most played slots and compared their RTP.

Bingo.com offers 16 of the 16 popular slots (see list below). On average, Bingo.com has set the RTP on these slots to 94.80%, which makes their own profit margin on these games 5.20%.

If we compare with United Kingdom's best RTP on these games, the average is 96.53%, then the online casinos only have their own margin of 3.47%.

5.20% is higher than 3.47%. This means that you lose your money faster if you play at Bingo.com than if you play at one of the casinos with the best RTP.

If you want to find the casinos with the highest RTP, you can click on one of the games below, and you will get a list of gaming sites that have the best RTP on that particular game.

Which games have we compared?

Bingo.com has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

In each test, online casinos receive a "result" based on their ranking, and a "rating" in stars based on how good their test results are from a user perspective. Many stars mean it was a good user experience, and few stars mean it was a bad one.

To know how Bingo.com Casino has placed, we have added up both all their results and all their stars and compared them with other casinos as shown below.

Test of casino bonuses

We have conducted three different tests on Bingo.com Casino's bonuses. The tests calculate how good the bonus is for a deposit of 200 USD, 1000 USD, or the maximum deposit based on the bonus. FBV stands for "Actual Bonus Value," which indicates how much the bonus is worth after rules and wagering requirements. The tests are called FBV200, FBV1000, and FBVmax.

If you deposit USD 200:
FBV: USD 196.32
Result: 3 out of 121
Stars: 4.50 out of 5

If you deposit USD 1,000:
FBV: USD 98.16
Result: 23 out of 121
Stars: 1.50 out of 5

If you receive the maximum bonus (USD 100):
FBV: USD 98.16
Result: 24 out of 121
Stars: 1.50 out of 5

When we combine the results of the various tests, we get the numbers that are then in the overall ranking:

Total rating casino bonuses:
Result: 14 out of 121
Stars: 2.5 out of 5

Test of customer service

In two different ways, we tested the customer service at Bingo.com Casino. How quickly do we get in touch with the chat support and how long do we need to wait for a response to email questions. When it comes to the chat test, we also take their opening hours into account.

Response time for e-mail: about 10 hours
Result: 106 out of 121
Stars: 4.0 out of 5

Live chat opening hours: 16 hours per day
Live chat response time: just under 3 minutes
Result: 68 out of 121
Stars: 4.0 out of 5

When we add up Bingo.com Casino's total results in the customer service tests, the results that are carried forward in the overall ranking, we get:

Result: 123 out of 121
Stars: 4 out of 5

Test of game selection

The test for the game selection takes into account two parameters – number of casino games, number of other types of games.

Number of casino games: 2525
Number of other types of games: 3, live casino, poker and bingo
Result: 36 out of 121
Stars: 4.0 out of 5

Website speed test

The test sets the speed of how long it takes to load Bingo.com Casino compared to other online casinos.

Average loading time: 2.70 seconds
Result: 84 out of 121
Stars: 2.5 out of 5

Overall ranking for Bingo.com Casino

To come up with Bingo.com's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 14 points
Customer service: 123 points
Game range: 36 points
Website speed: 84 points
Total: 257 points
Ranking in relation to other casinos based on points: 79 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 2.5 out of 5
Customer service: 4 out of 5
Game selection: 4.0 out of 5
Website speed: 2.5 out of 5
Total: 3.25 out of 5 (rounded to 3.0 in reviews and top lists)
Placement in relation to other casinos based on stars: 39 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Bingo.com Casino's overall ranking at saferonlinegambling.org : 64 out of 121.