Casino and friends Casino - bonus, review & our test results

How good is Casino and friends Casino's deposit bonus if you deposit USD 1,000?

We wanted to answer the question "Which deposit bonus is the best?" and therefore conducted two large tests. To determine which bonus was the best, we created a mathematical formula that calculates the value of an offer after bonus conditions and wagering requirements have been met. The test results are a measure we call "actual bonus value" which we abbreviate as "ABV". The calculations have been adjusted for both high rollers and beginners by first testing the value of a 1,000 kronor deposit, and then a 200 kronor deposit. Here are the results for Casino and friends Casino.

Unfortunately, there is no casino bonus available for new customers at Casino and Friends Casino. We are currently in dialogue with them to arrange a promotion that you can take advantage of in the future. When we have a casino bonus or free spins available, we will write about it directly in our Casino and Friends Casino review, so come back if you don't want to miss anything.

Test results - bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 934.20
In 55th place : Casino and friends Casino, FBV: 0
Average for all casinos: USD 232

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 60th place: Casino and friends Casino, FBV* USD 0
Average for all casinos: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Casino and friends Online Casino respond to emails?

Casino and friends does not belong to the fastest casinos on saferonlinegambling.org when it comes to customer service via email, ranking 70th out of 121. This means that they are in the lower half of all casinos on saferonlinegambling.org. Their average response time is just over 8 hours, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 7 hours. A rather weak result.

If customer service regarding email is one of the most important factors for you, it may be worth looking at another casino instead, here are the ones that have performed the best.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 70th place: Casino and friends Casino just over 8 hours
Average for all casinos: just over 7 hours

How quickly does Casino and friends Casino respond to live chat?

Casino and friends Casino is one of the few casinos that unfortunately does not offer a live chat. If live chat is one of the most important factors for you, we recommend choosing another casino.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 93rd place : Casino and friends
Opening Hours: 0
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from Casino and Friends Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is Casino and friends online casino's game selection?

Casino and friends Online Casino is one of the casinos that offers the fewest number of different games. With that being said, there are still 683 different games to play. However, when compared to the average on this site of 1,803 games, or with SlotsMillion With the largest selection of 4,778 games, Casino and friends may seem small. You simply have to decide if 683 games are enough for you or not, it is enough for most people.

Casino and friends is completely focused on their online casino and unfortunately does not offer sports betting, live betting, fantasy sports, bingo or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we add up the number of casino games and their other gaming options, Casino and friends ranks 112th out of 121 in our compilation of the game offerings at casinos on saferonlinegambling.org. The result is acceptable, but compared to the casinos that have performed the best, it is a poor game selection.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4,778
Non-traditional Game Types : live casino

In 112th place : Casino and friends
Number of Games: 683
Non-traditional Game Types: live casino and poker

Average for all casinos: 1,803

It is easy to become restless while a slow website is loading. Unfortunately, it is difficult to know if a casino loads quickly or slowly if you have not played there yourself. Our solution has been to regularly test all casinos and then inform you about the results.

How fast does Casino and friends Casino load?

Casino and friends Casino lands in 41st place in our large test with an average page load time of 1.70 seconds. The result places them in the faster half of the 121 casinos we tested. The time it takes to load a page for them can be compared to the average load time of all pages in the test, which is 2.28 seconds. They pass the test with flying colors.

The result from the speed test is here.

See Casino and friends Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 41st place: Casino and friends casino
Average Page Load Speed ​​: 1.70 seconds

Average for all casinos: 2.28 seconds

In the long run, you will always lose if you play at a casino. This is because casinos have an advantage in the odds and a profit margin. In fact, they can even set their own profit margin for different games. Casino and friends Casino has set its profit margin high, which means you will lose your money faster here than at the best casinos.

We have compiled a list of 16 popular slots and compared the RTP*.

Average RTP at Casino and friends: 93.49%
Average RTP as the best in UK: 96.53%

Casino profit margin at Casino and friends: 6.51%
Lowest average profit margin in UK: 3.47%
Difference between Casino and friends and the best: 3.04%

3.04% doesn't sound like much, but the small difference makes you lose money almost twice as fast and has a much lower chance of winning.

*What is RTP and profit margin?

Return To Player, abbreviated as RTP, is the most important figure when playing slots. RTP is often around 96%, which means that on average, 96% of the wagered money on each spin will go towards winnings, and on average, the casino will win 4% (their profit margin).

On many slots, the gaming companies themselves can control how much of the bet should go to winnings (RTP) and how big the casino's profit margin should be.

The lower the RTP number sets, the higher the betting company's profit margin. The bigger the betting company's margin, the worse chance we players have of winning.

Which means that even if you spin on the same slot, you have different chances of winning at different casinos. If you want to read more, all the information is available in the terms and conditions at Casino and friends Casino and other casinos.

How did we count?

In order to compare which casino offers the greatest chance of winning, we have selected 16 of United Kingdom's most popular casino games and compared the RTP on these.

Casino and friends has 16 out of the 16 popular slots (see the list below). On average, Casino and friends has set the RTP for these games at 93.49%, which means their own profit margin on these games will be 6.51%.

If we compare with the country's highest RTP on these games, the average is 96.53%, in which case the casinos only have their own profit margin of 3.47%.

6.51% is almost twice as much as 3.47%. This means that you will lose your money nearly twice as fast if you play at Casino and friends compared to playing at any of the online casinos with the best RTP.

To find the casinos with the best RTP, you can select one of the games below, and you will get a list of casinos that have the best RTP on that particular game.

Which games have we compared?

Unfortunately, Casino and friends has been one of the worst casinos we have tested. The website loads extremely quickly. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

After each test, a "grade" is awarded based on how good the result is from a user perspective, as well as a "ranking" based on the position the casino has achieved in relation to other gaming companies. One star is the lowest grade and five stars is the highest grade.

According to the information below, we have then added up all the ratings and results for Casino and Friends Casino and compared them to other casinos.

Test of casino bonuses

We have tested the bonus from Casino and Friends Casino in three different ways. 200 USD deposit, 1,000 USD deposit, and maximum bonus deposit, then we see how good the bonus is for each variant. The tests have been named FBV200, FBV1000, and FBVmax. FBV or "Actual Bonus Value" refers to the value of a bonus when taking into account rules and wagering requirements.

If you deposit USD 200:
FBV: USD 0.00
Result: 60 out of 121
Stars: 1.0 out of 5

If you deposit USD 1,000:
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.0 out of 5

If you get maximum bonus ():
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.0 out of 5

When we add up the total ranking, we combine the grades and results from all three bonus tests into one:

Total rating casino bonuses:
Result: 52 out of 121
Stars: 1.0 out of 5

Test of customer service

We have conducted two tests on Casino and Friends Casino's customer service. One test was to measure how quickly they respond to emails, and the other was to measure how quickly they respond on live chat. In the live chat test, we also took into account the chat's opening hours.

Response time for e-mail: roughly 8 hours
Result: 70 out of 121
Stars: 4.0 out of 5

Live chat opening hours: 0 hours per day
Live chat response time: just under 3 minutes
Result: 93 out of 121
Stars: 3.0 out of 5

In the overall ranking, we combine both customer service tests and get the numbers:

Result: 95 out of 121
Stars: 3.5 out of 5

Test of game selection

We have tested the game selection at Casino and friends Casino and we partly take into account the number of games on offer and partly take into account how many other types of games you can choose from.

Number of casino games: 683
Number of other types of games: 2, live casino and poker
Result: 112 out of 121
Stars: 2.0 out of 5

Website speed test

When we compare to other casino sites, how fast does Casino and friends Casino site load?

Average loading time: 1.70 seconds
Result: 41 out of 121
Stars: 3.5 out of 5

Total ranking for Casino and friends Casino

To come up with Casino and friends' total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 52 points
Customer service: 95 points
Game range: 112 points
Website speed: 41 points
Total: 300 points
Ranking in relation to other casinos based on score: 99 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 1.0 out of 5
Customer service: 3.5 out of 5
Game selection: 2.0 out of 5
Website speed: 3.5 out of 5
Total: 2.60 out of 5 (rounded to 2.5 in reviews and top lists)
Placement in relation to other casinos based on stars: 108 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Casino and friends Casino's total ranking on saferonlinegambling.org : 105 of 121.