Coolbet Casino - bonus, review & our test results

How good is Coolbet Casino's deposit bonus if you deposit USD 1,000?

We tested many casinos' deposit bonuses in two different tests. We calculated how much each offer was worth after wagering requirements and conditions. The results from the tests are measured in "actual bonus value" (ABV), a measure we have developed ourselves. We have made the calculations first for a deposit of 1,000 kronor, and then for a deposit of 200 kronor to suit different types of players. Below are the results for Coolbet Casino.

Coolbet Casino is one of the most generous deposit bonuses at saferonlinegambling.org for those who want to deposit 1,000 kronor. Their actual bonus value (ABV) after wagering requirements is 202, which is -30 less than the average at saferonlinegambling.org, which is 232. The bonus ranks 18 out of 121 in our test for bonuses with a 1,000 kronor deposit. A good result, in other words.

Test results - bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 934.20
In 18th place: Coolbet Casino, FBV: USD 202.00
Average for all casinos: USD 232

How good is Coolbet Casino's bonus if you deposit USD 200?

Coolbet Casino came in a lower position in our test for deposits of 200 USD compared to 1,000 USD. Their 100% up to 1,000 USD is more suitable for those who want to deposit a bit more money. If you want to deposit small amounts, there are offers that give you more value at other casinos.

For deposits of 200 kronor, Coolbet Casino's bonus ranks 45th out of 121. They are in the upper half of the list, but are far from the top. Their bonus offers a FBV of 40 kr, which can be compared to the average at saferonlinegambling.org, which is 92 kr. A decent result, but nothing fantastic.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 45th place: Coolbet Casino, FBV* USD 40
Average for all casinos: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Coolbet Online Casino respond to emails?

Coolbet Casino is one of the fastest casinos at saferonlinegambling.org when it comes to customer service via email and ranks 19th out of 121. In our tests, their average response time is 44 minutes. That is over 7 hours faster than the average for all casinos at saferonlinegambling.org, which is over 7 hours. A really good result.

If you want to see all the test results, you can visit our overview that shows casinos with the best customer service here.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 19th place : Coolbet Casino 44 minutes
Average for all casinos: just over 7 hours

How quickly does Coolbet Casino respond to live chat?

Coolbet Online Casino's customer service is open 24/7 every day, and they are among the best at all casinos on saferonlinegambling.org when it comes to responding quickly on live chat. When we tested, they responded on average just under 3 minutes, which puts them in 19th place out of 121 casinos on saferonlinegambling.org. This can also be compared to the average for casinos on saferonlinegambling.org, which is just over 2 minutes. Coolbet is therefore achieving a really good result.

If you want to see the full list of results for the casinos' live chats, you can do so here.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 19th place : Coolbet
Opening Hours: 24/7
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from Coolbet Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is Coolbet online casino's game selection?

Coolbet Online Casino, like almost all other casinos, has a large selection of games. In total, there are 2,453 different games to choose from, which can be compared to the average at saferonlinegambling.org casinos, which is 1,803. In addition to an already large selection, new games are also regularly launched.

Coolbet is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, bingo, or horse betting. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, Coolbet ranks 38th out of 121 in our compilation of the casino offerings at saferonlinegambling.org. This is definitely a good result, although it is quite a distance from the top of the list.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4,778
Non-traditional Game Types : live casino

In 38th place : Coolbet
Number of Games: 2,453
Non-traditional Game Types: live casino and poker

Average for all casinos: 1,803

To sit and wait for a slow website to load is frustrating. At the same time, it is difficult to find out if a casino loads quickly or slowly before playing there for a while. That is why we regularly test all casinos to be able to tell which ones are fast here.

How fast does Coolbet Casino load?

Av 121 tested online casinos, Coolbet Casino ranks 73rd in the list of gaming companies' loading times. Therefore, most of the casinos have placed ahead in the test. The average loading time for all casino sites in the tests was 2.28 seconds, compared to Coolbet's loading time of 2.50 seconds. This is an acceptable result.

Here are more results from the tests.

See Coolbet Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 73rd place: Coolbet casino
Average Page Load Speed ​​: 2.50 seconds

Average for all casinos: 2.28 seconds

In the long run, you never win when playing online casinos. This is because the gaming companies have an advantage in the odds and a profit margin. In fact, on most games, the casino can even set the profit margin themselves. Coolbet Casino has set their profit margin very high, which means you will lose your money much faster here than at many other gaming companies.

We have looked at 16 of United Kingdom's most popular slots and compared the RTP*.

Average RTP at Coolbet: 0.00%
Average RTP as the best in UK: 96.53%

Casino profit margin at Coolbet: 100.00%
Lowest average profit margin in UK: 3.47%
Difference between Coolbet and the best: 96.53%

96.53% difference may sound small, but that small difference makes you lose money more than twice as fast and have much less chance of winning.

*What is RTP and profit margin?

Return To Player is abbreviated RTP and is the most important number when playing slots. A normal RTP is 96%, on many slots the RTP is around 96%, and 4% the casino takes out in its own profit margin.

The majority of all slots allow the gambling companies themselves to set how much money should go to winnings (RTP) and how much they themselves should have in the profit margin.

The lower the RTP they choose, the bigger the casino's profit margin. The bigger their margin, the less chance we players get to win.

Which means that you can play identical games but despite that, the chances of winning will be different on different gaming sites. You can read all of this in the "terms and conditions" at Coolbet Casino and other gaming companies.

How did we count?

To see which casino offers the best chance of winning, we have looked at 16 of the country's most played slots and compared their RTP.

Coolbet offers 16 of the 16 popular casino games (list below). On average, Coolbet has set the RTP on these games at 0.00%, making their casino's margin on these slots 100.00%.

If we compare with United Kingdom's highest RTP on these games, the average is 96.53%, then the online casinos only have their own margin of 3.47%.

100.00% is over twice as much as 3.47%. This means that you lose money more than twice as fast if you play at Coolbet than if you play at one of the online casinos with the best RTP.

To find the online casinos with the highest RTP, you can click on among the games below, and you will find a list of gaming sites that have the best RTP on that particular game.

Which games have we compared?

Coolbet has performed okay in our tests but does not stand out. The website loads extremely quickly. They have a gigantic selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds fairly quickly.

In each test, online casinos receive a "result" based on their ranking, and a "rating" in stars based on how good their test results are from a user perspective. Many stars mean it was a good user experience, and few stars mean it was a bad one.

To know how Coolbet Casino has positioned itself, we have added up both all their results and all their stars and compared them with other casinos as follows.

Test of casino bonuses

We have conducted three different tests on Coolbet Casino's bonuses. The tests calculate and show the quality of the bonus received with a deposit of 200 USD, 1,000 USD, or the maximum deposit based on the bonus. FBV stands for "Actual Bonus Value," indicating the value of the bonus after rules and wagering requirements. The tests are referred to as FBV200, FBV1000, and FBVmax.

If you deposit USD 200:
FBV: USD 40.40
Result: 45 out of 121
Stars: 2.0 out of 5

If you deposit USD 1,000:
FBV: USD 202.00
Result: 18 out of 121
Stars: 2.0 out of 5

If you receive the maximum bonus (USD 1,000):
FBV: USD 202.00
Result: 18 out of 121
Stars: 2.0 out of 5

When we combine the results of the various tests, we get the numbers that are then in the overall ranking:

Total rating casino bonuses:
Result: 26 out of 121
Stars: 2.0 out of 5

Test of customer service

In two different ways, we tested the customer service at Coolbet Casino. How quickly do we get in touch with the chat support and how long do we need to wait for a response to email questions. When it comes to the chat test, we also take their opening hours into account.

Email response time: 44 minutes
Result: 19 out of 121
Stars: 5.0 out of 5

Live chat opening hours: 24 hours per day
Live chat response time: just under 3 minutes
Result: 19 out of 121
Stars: 4.0 out of 5

When we add up Coolbet Casino's total results in the customer service test, the results that are carried forward in the overall ranking, we get:

Result: 9 out of 121
Stars: 5 out of 5

Test of game selection

The test for the game selection takes into account two parameters – number of casino games, number of other types of games.

Number of casino games: 2,453
Number of other types of games: 2, live casino and poker
Result: 38 out of 121
Stars: 4.0 out of 5

Website speed test

The test sets the speed of how long it takes to load Coolbet Casino compared to other online casinos.

Average loading time: 2.50 seconds
Result: 73 out of 121
Stars: 2.5 out of 5

Overall ranking for Coolbet Casino

To come up with Coolbet's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 26 points
Customer service: 9 points
Game selection: 38 points
Website speed: 73 points
Total: 146 points
Ranking in relation to other casinos based on points: 14 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 2.0 out of 5
Customer service: 5 out of 5
Game selection: 4.0 out of 5
Website speed: 2.5 out of 5
Total: 3.40 out of 5 (rounded to 3.5 in reviews and top lists)
Placement in relation to other casinos based on stars: 27 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Coolbet Casino's overall ranking on saferonlinegambling.org : 16 out of 121.