GoGo Casino - bonus, review & our test results

How good is GoGo Casino's deposit bonus if you deposit USD 1000?

In order to compare all casino bonuses, we conducted two large tests. We started by finding out the bonus terms and wagering requirements, and then we created a mathematical formula that calculated the value of a bonus after these requirements were met. All test results are measured in a unit we call "FBV" which stands for "Actual Bonus Value". The tests are tailored for both big and small players by first considering a first deposit of 1000 USD and then conducting the same test with a first deposit of 200 USD. Now we are looking at how it went for GoGoCasino.com.

Unfortunately, GoGo Casino does not offer any deposit bonus or free spins for their new players. We are in dialogue with them and hope to be able to offer both a casino bonus and free spins in the near future. As soon as we have an offer in place, it will be available here in our GoGo Casino review, so keep an eye out so you don't miss anything!

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV* USD 934
In 56th place : GoGo Casino, FBV* 0
Average in UK: USD 234

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 60th place: GoGo Casino, FBV* USD 0
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service of all casinos to see which ones are the fastest and best.

How fast is the email customer service at GoGo Online Casino?

GoGo Casino's customer service email unfortunately belongs to one of the worst in UK. They are ranked 57th out of 45 on the results list. Their average response time is just over 8 hours, which can be compared to the average for all casinos, which is just over 8 hours. A poor result simply.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - Average response time to email

Winner: SpeedySpel Casino ,
In 57th place: GoGo Casino just over 8 hours
Average in UK: just over 8 hours

How fast does GoGoCasino.com respond to live chat?

GoGo Online Casino's live chat ranks 57th out of 45 casinos in our test. They are in the upper half of the list but are a bit away from the top. The chat is open 24/7 every day. Their average response time is just over 2 minutes, which can be compared to the average for all casinos, which is just under 2 minutes. A good result, but not the best.

If you are curious about all the results, you can visit our top list for fastest live chat here.

Test results - Who has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time: 0 seconds

In 19th place: GoGo
Opening hours: 24/7
Average response time: just over 2 minutes

Average in UK:
Chat response in just under 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large the selection of a casino is, at first glance all casinos have many games, but who has the most? We have counted and compiled the entire selection from GoGoCasino.com and all other casinos and compared them for you.

How good is GoGo online casino's selection of games?

GoGo Online Casino has a smaller selection of games than the majority of casinos. However, even though many are larger, there are still 2337 different games to choose from here. However, compared to the average of 1783 games, the selection at GoGo is quite small. Anyway, there are 2337 different games here, whether it is enough for you to decide for yourself.

GoGo is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, bingo, or horse betting. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we add up the number of casino games and their other gaming options, GoGo ranks 41st out of 45 in our compilation of game offerings at casinos. There are casinos with significantly larger selections, but the offering is not bad, so the rating is approved.

Test results - United Kingdom's best game selection?

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 41st place: GoGo
Number of casino games: 2337
Other games: live casino and poker

Average in UK:
Number of casino games: 1783

When a website is slow to load, it can be easy to lose patience. Unfortunately, it hasn't been easy to get an overview of which casinos load quickly or slowly. We solve these frustrations by testing all casinos and then telling you which ones are fast or slow.

How fast does GoGoCasino.com load?

One of the sites that has been the slowest in our tests is unfortunately GoGoCasino.com. In the tests, GoGo ranks 70th out of 45 gaming companies. On average, it takes 2.40 seconds for each page to load. GoGo has a slower loading time than the average for all gaming companies in the tests, which is 2.28 seconds. In other words, they perform poorly.

Here you can choose between the casinos that performed better in the test.

Test results - Who has United Kingdom's fastest casino site?

Winner: Betsson Casino
Average loading time: 0.23 seconds

In 70th place: GoGo casino
Average loading time: 2.40 seconds

Average in UK:
Average loading time: 2.28 seconds

GoGo has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

We distribute both a "rating" counted in stars that focuses on user experience, and a "result" based on how the casino has positioned itself in relation to other gaming sites. Five stars means it was perfect, and one star means it was a disaster or not measurable.

The total ranking is then based on us adding up all the ratings and results that GoGo Casino has received and comparing them to all other casinos as follows.

Test of casino bonuses

We have conducted three tests on GoGo Casino's bonuses. How good is their offer if you deposit 200 USD, 1000 USD, and the maximum deposit that qualifies for a bonus? We refer to these tests as FBV200, FBV1000, and FBVmax, where FBV stands for "Actual Bonus Value," i.e. how much a bonus is worth after wagering requirements and rules.

On a USD 200 deposit:
FBV: USD 0.00
Result: 60 out of 45
Stars: 1.00 out of 5

On a USD 1,000 deposit:
FBV: USD 0.00
Result: 56 out of 45
Stars: 1.00 out of 5

On maximum bonus deposit ():
FBV: USD 0.00
Result: 55 out of 45
Stars: 1.00 out of 5

In the overall ranking, we combine the results and grades from all three bonus tests and these are the numbers below:

Total rating casino bonuses:
Result: 53 out of 45
Stars: 1.0 out of 5

Test of customer service

The customer service at GoGo Casino has been tested in two different ways. How quickly do we get a response via email, and how quickly do we get a response in the chat. For the chat test, we also take their opening hours into account.

Email response time: roughly 8 hours
Result: 57 out of 45
Stars: 4.0 out of 5

Live chat opening hours: 24 hours per day
Live chat response time: just over 2 minutes Result: 19 out of 45
Stars: 4.5 out of 5

Both tests are then added up to a total for customer service:

Result: 30 out of 45
Stars: 4.5 out of 5

Test of game selection

When we evaluate the range of games, we firstly look at how many other types of games you can play, and secondly how many different casino games there are.

Number of casino games: 2337
Number of other types of games: 2, live casino and poker
Result: 41 out of 45
Stars: 4.0 out of 5

Website speed test

The test compares how long it takes from click to fully loaded page on GoGoCasino.com compared to other casino sites.

Average loading time: 2.40 seconds
Result: 70 out of 45
Stars: 3 out of 5

Overall ranking of GoGoCasino.com

To come up with GoGo's total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results. The lower the score, the better.
Bonuses: 53 points
Customer service: 30 points
Game range: 41 points
Website speed: 70 points
Total: 194 points
Ranking in relation to other casinos based on points: 36 out of 45

Stars based on ease of use:
Bonuses: 1.0 out of 5
Customer service: 4.5 out of 5
Game selection: 4.0 out of 5
Website speed: 3 out of 5
Overall: 3.06 out of 5 (reported as rounded to 3.0 in reviews and leaderboards)
Ranking relative to other casinos based on stars: 58 out of 45

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
GoGoCasino.com's overall ranking of saferonlinegambling.org : 46 out of 45.