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The support line

Gambling addiction is a common problem for millions of people worldwide. Fortunately, help is available, whether it's you or someone you know who needs it. The support line is a good start, it is a national service run on behalf of the Ministry of Social Affairs.

Telephone (09:00–21:00 Mondays and Thursdays, 09:00–17:00 Tuesdays, Wednesdays and Fridays): 020-819 100
Live Chat (09:00-20:45 Mondays and Thursdays, 09:00-16:45 Tuesdays, Wednesdays and Fridays)
Email: form on website

You can be anonymous via chat and email!

At Spelpaus, you can self-exclude from gambling for one, three, or six months - or indefinitely, which is a permanent exclusion with the option to cancel every twelfth month. Some casinos offer a 24-hour exclusion, but that service has nothing to do with Spelpaus and only applies to the casino where you used the service.

The gambling addiction group

This is a non-profit national organization run by people who have been gambling addicts themselves or have had relatives who were gambling addicts. They organize self-help groups where you can connect with other gambling addicts or relatives of gambling addicts. The gambling addiction group can also help you remotely.

Telephone (10:00–18:00 weekdays): 072-366 76 76 (no SMS)
SMS: 070-3210 365 (no calls)
Email: [email protected]

You can be anonymous via email!

Game break

Do you have difficulty taking a break from casino games, even though you actually want to? Then you should use Spelpaus, which is a national service that covers all casinos with a license. If you self-exclude from one casino, you self-exclude from all! Remember that you must verify your identity with bankID at Spelpaus.

Telephone: 0152-650 100