Happy Casino - bonus, review & our test results

How good is Happy Casino's deposit bonus if you deposit USD 1000?

We wanted to know which casino bonus is the best, so we conducted two major tests. We based our tests on the bonus terms and wagering requirements, and created tests that show the value after these are completed. The tests provide an answer measured in "FBV", a measure we have developed that stands for "actual bonus value". In order for the tests to be relevant to as many people as possible, we have conducted them for deposits of 1,000 kronor and deposits of 200 kronor. Let's take a look at how HappyCasino.se performed.

Happy Casino is perfect for those who want to deposit 1,000 kronor and get a good bonus, as they offer one of the most generous deals. Based on their FBV for a 1,000 kronor deposit, which is 94.51, they are -140.49 more than the average for all online casinos at saferonlinegambling.org, which is 235. This offer ranks them 29 out of 121 in our test for casino bonuses with a 1,000 kronor deposit. Clearly, this is a result that far exceeds approval.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 934
In 29th place: Happy Casino, FBV: USD 94.51
Average for all casinos: USD 235

How good is Happy Casino's bonus if you deposit USD 200?

Happy Casino performs better in our test for deposits of 200 USD compared to deposits of 1,000 USD. Their bonus with 50 free spins in the game Legacy of Dead with a minimum deposit of 100 USD provides more percentage-wise extra value for the money on a small deposit than a large one.

Happy Casino has one of the best bonuses at saferonlinegambling.org for those who want to deposit 200 kronor. The FBV for the bonus is 94.51. This is 0.51 kr more than the average at saferonlinegambling.org, which is 94 kr. The bonus ranks them 24th out of 121 in our bonus test with 200 kronor deposits. A really good result.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 24th place: Happy Casino, FBV* USD 94.51
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Happy Online Casino respond to emails?

Happy Casino's customer service ranks 35th out of 121 casinos on saferonlinegambling.org in our email test. They are in the upper half of the list, but they are a bit away from the top. Their average response time is 2 hours & 50 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is over 7 hours. A decent result, but nothing fantastic.

Visit this page to see all test results for the casinos' customer service.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 35th place : Happy Casino 2 hours and 50 minutes
Average for all casinos: just over 7 hours

How quickly does HappyCasino.se respond to the live chat?

Happy Online Casino does not have 24/7 live chat support, which causes them to lose some ranking. Instead, their opening hours are from 08:00 to 24:00 Monday to Friday, and 12:00 to 21:00 on holidays. Their average response time is just under 3 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. In total, they rank 67th out of 121 casinos on saferonlinegambling.org. A rather weak result.

If live chat is something that is really important to you, it may be worth looking at other casinos as alternatives. Here you will find our top list of gaming companies with the best customer service.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time : 25 seconds

In 67th place : Happy
Opening hours: 08-24 Monday-Friday, 12-21 holidays
Average response time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from HappyCasino.se and all other casinos on saferonlinegambling.org and compared them for you.

How big is Happy online casino's game selection?

Happy Online Casino offers fewer games than most casinos on saferonlinegambling.org. However, you can choose from 839 different games here, and it takes a long time to test them all. At the same time, just looking at the average on saferonlinegambling.org of 1778 games, Happy appears quite small. However, there are still 839 different games to choose from, and to be honest, one hardly plays more than that.

Happy is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse betting. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we add up the number of casino games and their other gaming options, Happy ranks 105th out of 121 in our compilation of the game offerings at casinos on saferonlinegambling.org. Overall, it is an acceptable result for the game selection, although the placement is low on the results list.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 105th place : Happy
Number of casino games: 839
Other games: live casino

Average for all casinos: 1778

It is easy to lose patience when a website is slow to load. Unfortunately, there has not been an easy way to know if a casino loads quickly or slowly without playing there yourself. We solve the problem by conducting regular tests on all casinos and showing the results to you.

How fast does HappyCasino.se load?

HappyCasino.se is one of the fastest casino sites in UK. Each page loads on average in 0.76 seconds. 1.52 seconds faster than the average for all casinos in the test, which is 2.28 seconds. In short, a really good result.

Please visit our top list for all fast casinos.

See Happy Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average load time : 0.23 seconds

In twelfth place: Happy casino
Average load time : 0.76 seconds

Average for all casinos: 2.28 seconds

Over time, you never win in casino games. This is because the gaming companies have a profit margin on all games. They can even set the profit margin themselves on different games. Happy Casino has set its profit margin high, which means you lose your money faster here than on several other casino sites.

We have listed 16 of the country's most common slots and compared the RTP*.

Average RTP at Happy: 94.43%
Average RTP as the best in UK: 96.53%

Casino profit margin at Happy: 5.57%
Lowest average profit margin in UK: 3.47%
Difference between Happy and the best: 2.09%

2.09% doesn't sound like a big deal, but that difference makes you lose money unnecessarily fast and have a much lower chance of winning.

*What is RTP and profit margin?

Return To Player (RTP) is a crucial number for us who play slots. A normal RTP is 96%, on many slots the RTP is around 96%, and 4% the casino takes out in its own profit margin.

On most slots, the casinos themselves can set how much money should go to winnings (RTP) and how much they themselves should have in the profit margin.

The lower the RTP is set, the higher the profit margin and more money goes to the casino. The higher the margin the casino has, the lower the player's chance of winning.

This means that even though you play the same game, you have different chances of winning at different casinos. All this is stated in the terms and conditions at HappyCasino.se and at other casinos.

How did we count?

To see which casino offers the best chance of winning, we have looked at 16 of the country's most played slots and compared their RTP.

Happy has 13 of the 16 popular casino games (list below). On average, Happy has set the RTP on these games at 94.43%, this means that their own profit margin on these games will be 5.57%.

If we compare with the country's highest RTP on these slots, the average is 96.53%, then the online casinos only have their own margin of 3.47%.

5.57% is significantly higher than 3.47%. This means that you will lose your money much faster if you play at Happy than if you play at one of the casinos with the best RTP.

If you want to find the online casinos with the best RTP, you can click on one of the games below, and you will get a list of gambling sites that have the best RTP on that particular game.

Which games have we compared?

Happy has performed okay in our tests but does not stand out. They have a huge selection of casino games. Unfortunately, the site is too slow when clicking on things. Customer service responds fairly quickly and they basically offer no bonuses at all for new customers.

In each test we perform, we give the casinos a "rating" in stars based on how well they performed from a user perspective, and a "result" based on their ranking compared to other online casinos. The highest rating we give is five stars and the lowest rating we give is one star.

Below you can see how we have calculated all the results and grades for Happy Casino and then compared them to other casinos to determine the overall ranking.

Test of casino bonuses

With three different calculations, we have tested the bonus offer from Happy Casino. The bonuses are tested with three different deposit amounts, 200 USD, 1000 USD, and the maximum bonus deposit. For the tests, we use the names FBV200, FBV1000, and FBVmax, where FBV or "Actual Bonus Value" refers to the actual value of an offer when taking into account wagering requirements and bonus rules.

If you deposit USD 200:
FBV: USD 94.51
Result: 24 out of 121
Stars: 3.00 out of 5

If you deposit USD 1,000:
FBV: USD 94.51
Result: 29 out of 121
Stars: 2 out of 5

If you get maximum bonus ():
FBV: USD 94.51
Result: 30 out of 121
Stars: 1.50 out of 5

Below you can see how we combine all three bonus tests into one, and these are the numbers we use in the overall ranking:

Total rating casino bonuses:
Result: 28 out of 121
Stars: 2.0 out of 5

Test of customer service

We have conducted two different tests on Happy Casino's customer service. How quickly are questions answered via email and how quickly are questions answered on live chat. Regarding the chat test, opening hours are also important.

Email response time: 2 hours and 50 minutes
Result: 35 out of 121
Stars: 4.5 out of 5

Live chat opening hours: 16 hours per day
Live chat response time: just under 3 minutes
Result: 67 out of 121
Stars: 4.0 out of 5

Both tests are combined into two total numbers that we then use in the ranking:

Result: 59 out of 121
Stars: 4.5 out of 5

Test of game selection

We evaluate the range of games partly based on the number of casino games offered and partly what other types of games are available.

Number of casino games: 839
Number of other types of games: 1, live casino
Result: 105 out of 121
Stars: 2.8 out of 5

Website speed test

How long does it take from click to fully loaded page for HappyCasino.se compared to other casino sites?

Average loading time: 0.76 seconds
Result: 12 out of 121
Stars: 4.5 out of 5

Overall ranking for HappyCasino.se

To come up with Happy's total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 28 points
Customer service: 59 points
Game range: 105 points
Website speed: 12 points
Total: 204 points
Ranking in relation to other casinos based on points: 38 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 2.0 out of 5
Customer service: 4.5 out of 5
Game selection: 2.8 out of 5
Website speed: 4.5 out of 5
Total: 3.39 out of 5 (rounded up to 3.5 in reviews and top lists)
Ranking in relation to other casinos based on stars: 29 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
HappyCasino.se's total ranking on saferonlinegambling.org : 30 out of 121.