Jackpotcity Casino - bonus, review & our test results

How good is Jackpotcity Casino's deposit bonus if you deposit USD 1000?

We have compared the deposit bonuses at many casinos. We made calculations to see what each bonus was worth after meeting wagering requirements and conditions. The test results become a measure we call "actual bonus value" (ABV). The calculations were done for both large first deposits of 1,000 kronor and small first deposits of 200 kronor. Keep reading to see how Jackpotcity Casino fared.

Jackpotcity Casino is one of the best options for those who want a good casino bonus with a 1,000 kronor deposit. The actual bonus value after wagering requirements (FBV) is 229, which is -3 less than the average for all casinos at saferonlinegambling.org, which is 232. The current casino bonus ranks them 15 out of 121 in our test for bonuses with a 1,000 kronor deposit. In other words, a good result.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In 15th place: Jackpotcity Casino, FBV: USD 229.00
Average for all casinos: USD 232

How good is Jackpotcity Casino's bonus if you deposit USD 200?

Jackpotcity Casino came in at a lower ranking in our test for deposits of 200 USD compared to 1,000 USD. Their 100% up to 5,000 USD is more suitable for those who want to deposit a bit more money. If you want to deposit smaller amounts, there are offers that give you more value at other casinos.

For deposits of 200 kronor, Jackpotcity Casino's bonus ranks 42nd out of 121. They are in the upper half of the list, but are far from the top. Their bonus offers an FBV of 46 kr, which can be compared to the average at saferonlinegambling.org, which is 92 kr. A decent result, but nothing fantastic.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 42nd place: Jackpotcity Casino, FBV* USD 46
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Jackpotcity Online Casino respond to emails?

Jackpotcity Casino's customer service ranks 58th out of 121 casinos on saferonlinegambling.org in our email test. They are in the upper half of the list, but they are not at the top. Their average response time is 5 hours & 42 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 7 hours. A decent result, but nothing fantastic.

Visit this page to see all test results for the casinos' customer service.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 58th place : Jackpotcity Casino 5 hours and 42 minutes
Average for all casinos: just over 7 hours

How quickly does Jackpotcity Casino respond to live chat?

Jackpotcity Online Casino does not have 24/7 live chat support, which affects their ranking. Their operating hours are from 08:00 to 24:00 every day. Their average response time is just under 3 minutes, compared to the overall average of over 2 minutes for all casinos on saferonlinegambling.org. Overall, they rank 68th out of 121 casinos on saferonlinegambling.org. This is a rather weak result.

If live chat is something that is really important to you, it may be worth looking at other casinos as alternatives. Here you will find our top list of gaming companies with the best customer service.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 68th place : Jackpotcity
Opening Hours: 08–24 every day
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from Jackpotcity Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is the Jackpotcity online casino's range of games?

At most online casinos at saferonlinegambling.org, you can find more games than you can find at Jackpotcity Online Casino. At the same time, there are 621 different games to choose from, which is hardly very little. However, if you compare the casino to SlotsMillion Your task is to translate into English without additions or comments, only translation. Here is a fragment of the article for translation: "som har störst utbud av alla casinon på saferonlinegambling.org med 4778 spel, så framstår Jackpotcity som litet. Du får helt enkelt bestämma själv om 621 spel räcker för dig, eller om du vill spela någonstans med större utbud." "which has the largest selection of all casinos on saferonlinegambling.org with 4778 games, Jackpotcity appears small. You simply have to decide for yourself if 621 games are enough for you, or if you want to play somewhere with a larger selection."

Jackpotcity is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, Jackpotcity ranks 114th out of 121 in our compilation of the casinos' game offerings at saferonlinegambling.org. A satisfactory result, but nothing more than that.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In 114th place : Jackpotcity
Number of Games: 621
Non-traditional Game Types: live casino and poker

Average for all casinos: 1794

Are you annoyed by sitting and waiting for a slow-loading website? Despite that, it is difficult to know in advance if a casino loads quickly or slowly. The solution for us was to conduct tests on all casinos so we can tell which ones are fast and which ones are slow.

How fast does Jackpotcity Casino load?

In our tests, Jackpotcity Casino loads in 1.90 seconds, placing them 54th on our results list. Among all the casinos in the test, they belong to the faster half. Their loading time can be compared to the average for the entire test, which is 2.27 seconds. A good test result.

Here is the complete list of results from the tests.

See Jackpotcity Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 54th place: Jackpotcity casino
Average Page Load Speed ​​: 1.90 seconds

Average for all casinos: 2.27 seconds

You will never win in the long run if you play at a casino. This is because casinos have profit margins in their favor in all casino games. In fact, in most games, the casino can even set the profit margin themselves. Jackpotcity Casino has set its profit margin low, which means that you will be able to play longer for your money here than at most gaming companies.

We have compiled a list of 16 popular casino games and compared the RTP*.

Average RTP at Jackpotcity: 96.45%
Average RTP as the best in UK: 96.53%

Casino profit margin at Jackpotcity: 3.55%
Lowest average profit margin in UK: 3.47%
Difference between Jackpotcity and the best: 0.07%

0.07% difference is not much. This is one of the casinos with the highest chance of winning.

*What is RTP and profit margin?

Your task is to translate into English without additions or comments, only the translation. Here is a fragment of the article for translation: Return To Player, abbreviated as RTP, is very important for us who play slots. Often, RTP is around 96%. On many slots, RTP is around 96%, and 4% on average goes to the casino as their profit margin.

On many slots, the betting companies themselves can choose how much of the bet goes to winnings (RTP) and how big their own profit margin should be.

The lower they choose to set the RTP, the higher their margin will be. The higher the casino's profit margin, the lower the chance for us players to win.

Which means that even if you spin on the same slot, you have different chances of winning at different casinos. You can read about all of this in the terms and conditions at Jackpotcity Casino and other casinos.

How did we count?

In order to compare which gambling company offers the highest chance of winning, we have compiled 16 of the country's most played slots and compared the Return To Player on them.

Jackpotcity has 3 of the 16 popular slots (see list below). Jackpotcity has on average set the RTP on these slots to 96.45%, this means that their casino's profit margin on these games is 3.55%.

If we compare with the country's best RTP on these games, the average is 96.53%, then the casinos' own margin is only 3.47%.

3.55% is only slightly higher than 3.47%. This is one of the online casinos with the best chance of winning.

To find the casinos with the highest RTP, you can select a slot below, and you will get a list of casinos that have the best RTP on that particular game.

Which games have we compared?

Jackpotcity has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds fairly quickly.

After each test, the gaming companies receive a "result" based on their ranking, as well as a "rating" in stars based on their performance from a user perspective. 5 stars is the best rating one can receive, and 1 star is the worst.

To give Jackpotcity Casino a total ranking in our lists, we have then added up all their results and all their ratings and compared them to other casinos as follows.

Test of casino bonuses

We have made three variants of tests for Jackpotcity Casino's bonuses. We evaluate how good the bonus is if you deposit 200 USD, 1000 USD, and the maximum amount specified by the casino for that bonus. "Actual Bonus Value" (ABV) refers to how much the bonus is worth after rules and wagering requirements. Therefore, we call the tests ABV200, ABV1000, and ABVmax.

If you deposit USD 200:
FBV: USD 45.80
Result: 42 out of 121
Stars: 2.50 out of 5

If you deposit USD 1,000:
RRP: USD 229.00
Result: 15 out of 121
Stars: 2.50 out of 5

If you receive the maximum bonus (USD 5,000):
FBV: USD 1,145.00
Result: 5 out of 121
Stars: 5.00 out of 5

The total ranking is then based on all three tests above combined, that is:

Total rating casino bonuses:
Result: 15 out of 121
Stars: 3.3 out of 5

Test of customer service

To test the customer service at Jackpotcity Casino, we conducted two different tests. How fast do we get responses in the live chat and how quickly are the emails we send answered. When it comes to the chat, their opening hours are part of the test.

Email response time: 5 hours and 42 minutes
Result: 58 out of 121
Stars: 4.0 out of 5

Live chat opening hours: 16 hours per day
Live chat response time: just under 3 minutes
Result: 68 out of 121
Stars: 4.0 out of 5

The total numbers from the customer service tests that we include in the overall ranking are:

Result: 76 out of 121
Stars: 4 out of 5

Test of game selection

When we test the game selection we take into account two parameters, how many casino games does Jackpotcity Casino offer and how many other types of games do they offer?

Number of casino games: 621
Number of other types of games: 2, live casino and poker
Result: 114 out of 121
Stars: 2.4 out of 5

Website speed test

We compare how fast loading times are for Jackpotcity Casino when compared to other casinos.

Average load time: 1.90 seconds
Result: 54 out of 121
Stars: 3.5 out of 5

Overall ranking for Jackpotcity Casino

To come up with Jackpotcity's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 15 points
Customer service: 76 points
Game range: 114 points
Website speed: 54 points
Total: 259 points
Ranking relative to other casinos based on score: 80 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 3.3 out of 5
Customer service: 4 out of 5
Game selection: 2.4 out of 5
Website speed: 3.5 out of 5
Total: 3.31 out of 5 (rounded to 3.5 in reviews and rankings)
Placement in relation to other casinos based on stars: 33 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Jackpotcity Casino's overall ranking on saferonlinegambling.org : 57 out of 121.