Jackpotjoy Casino - bonus, review & our test results

How good is Jackpotjoy Casino's deposit bonus if you deposit USD 1000?

We have compared the deposit bonuses at many casinos. We made calculations to see what each bonus was worth after meeting the wagering requirements and conditions. The test results become a measure we call "actual bonus value" (ABV). The calculations were made for both large first deposits of 1,000 kronor and small first deposits of 200 kronor. Read on to see how it went for Jackpotjoy Casino.

Jackpotjoy Casino's bonus ranks 50th out of 121 for bonuses on a 1,000 kronor deposit. They land in the upper half of the list, but they are a bit away from the top. Their bonus provides an actual bonus value (ABV) of 38 kronor after the wagering requirements, which can be compared to the average at saferonlinegambling.org, which is 232 kronor. A decent result, but not very impressive.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In 50th place: Jackpotjoy Casino, FBV: USD 38.00
Average for all casinos: USD 232

How good is Jackpotjoy Casino's bonus if you deposit USD 200?

Jackpotjoy Casino performs better in our test for deposits of 200 USD compared to deposits of 1,000 USD. Their bonus with 200 free spins in the game Fire Joker with a minimum deposit of 100 USD provides more percentage-wise extra value for the money on a small deposit than a large one.

For deposits of 200 kronor, Jackpotjoy Casino's bonus ranks 49th out of 121. They are in the upper half of the list, but are far from the top. Their bonus gives an FBV of 38 kr, which can be compared to the average at saferonlinegambling.org, which is 92 kr. A decent result, but nothing fantastic.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 49th place: Jackpotjoy Casino, FBV* USD 38
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Jackpotjoy Online Casino respond to emails?

Jackpotjoy Casino is one of the few casinos that has not responded to all the emails we have sent to customer service. Only 90% of the emails we have sent have been answered. This causes them to lose several positions in our overall email ranking.

Jackpotjoy Casino's customer service for email unfortunately ranks among the worst on saferonlinegambling.org. They are found in 108th place out of 121 on the results list. Their average response time is 1 hour & 57 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is over 7 hours. A poor result simply.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 108th place : Jackpotjoy Casino 1 hour and 57 minutes
Average for all casinos: just over 7 hours

How quickly does Jackpotjoy Casino respond to live chat?

Jackpotjoy Online Casino does not have 24/7 live chat support, which causes them to lose some ranking. Instead, their operating hours are from 11am to 8pm every day. Their average response time is 1 minute and 16 seconds, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. Overall, they rank 77th out of 121 casinos on saferonlinegambling.org. A rather weak result.

If live chat is something that is really important to you, it may be worth looking at other casinos as alternatives. Here you will find our top list of gaming companies with the best customer service.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 77th place : Jackpotjoy
Opening Hours: 11-20 every day
Average Response Time : 1 minute and 16 seconds

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from Jackpotjoy Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is the Jackpotjoy online casino's range of games?

Jackpotjoy Online Casino offers so many different games that they rank high on the list. 2701 different games are offered here, which can be compared to the average of 1794 on saferonlinegambling.org. If you have favorite games from other casinos, they are likely already here, and new games are also regularly released.

Jackpotjoy is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, Jackpotjoy ranks 12th out of 121 in our compilation of the game selection at casinos on saferonlinegambling.org. A result that is clearly good.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In twelfth place : Jackpotjoy
Number of Games: 2701
Non-traditional Game Types: live casino

Average for all casinos: 1794

Are you annoyed by sitting and waiting for a slow-loading website? Despite that, it is difficult to know in advance if a casino loads quickly or slowly. The solution for us was to conduct tests on all casinos so we can tell which ones are fast and which ones are slow.

How fast does Jackpotjoy Casino load?

Jackpotjoy Casino is one of the fast sites in our test. Only 1.19 seconds of loading time were needed for each page to appear. In the test, there were 121 casinos with an average loading time of 2.27 seconds, Jackpotjoy loaded 1.08 faster. Therefore, a very good result.

Here is a result and top list for all the casinos.

See Jackpotjoy Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 22nd place: Jackpotjoy casino
Average Page Load Speed ​​: 1.19 seconds

Average for all casinos: 2.27 seconds

Over time, you will never win if you play at a casino. This is because casinos have a house edge in all games. In many games, the casino can set this house edge themselves. Jackpotjoy Casino has set their house edge quite low, which means you can play for longer with your money here than at most other gaming companies.

We have compiled a list of 16 of the country's most common slots and compared the RTP*.

Average RTP at Jackpotjoy: 95.92%
Average RTP as the best in UK: 96.53%

Casino profit margin at Jackpotjoy: 4.08%
Lowest average profit margin in UK: 3.47%
Difference between Jackpotjoy and the best: 0.61%

0.61% difference is not much. This is one of the casinos with the highest chance of winning.

*What is RTP and profit margin?

RTP stands for Return To Player and is a measure used in slots. Often the RTP is around 96%, On many slots the RTP is around 96%, and 4% on average goes to the casino as their profit margin.

On many slots, the betting companies themselves can choose how much of the bet goes to winnings (RTP) and how big their own profit margin should be.

The lower they choose to set the RTP, the higher the profit margin and more money goes to the casino. The higher the margin the casino has, the lower the chance for us players to win.

So, even if you play the exact same game, you will have a lower chance of winning at some casinos and higher at others. You can read about all of this in the terms and conditions at Jackpotjoy Casino and other casinos.

How did we count?

In order to compare which gambling company offers the highest chance of winning, we have compiled 16 of the country's most played slots and compared the Return To Player on them.

Jackpotjoy has 15 of the 16 popular slots (see list below). On average, Jackpotjoy has set the RTP on these games at 95.92%, this means their own profit margin on these games will be 4.08%.

If we compare with the country's highest RTP on these games, the average is 96.53%, then the casinos' own margin is only 3.47%.

4.08% is only slightly higher than 3.47%. This is one of the online casinos with the best chance of winning.

To find the casinos with the best RTP, you can click on one of the games below, and you will get a list of gaming sites that have the best RTP on that particular game.

Which games have we compared?

Jackpotjoy has performed okay in our tests but does not stand out. They have an average selection of games. They offer some of the most generous bonuses we have seen. Unfortunately, the site is slow when clicking on things and customer service responds fairly quickly.

After each test, the gaming companies receive a "result" based on their ranking, as well as a "rating" in stars based on their performance from a user perspective. 5 stars is the best rating one can receive, and 1 star is the worst.

To give Jackpotjoy Casino a total ranking in our lists, we have added up all their results and ratings and compared them to other casinos as shown below.

Test of casino bonuses

We have made three variants of tests for Jackpotjoy Casino's bonuses. We evaluate how good the bonus is if you deposit 200 USD, 1000 USD, and the maximum amount specified by the casino for that bonus. "Actual Bonus Value" (ABV) refers to how much the bonus is worth after rules and wagering requirements. Therefore, we call the tests ABV200, ABV1000, and ABVmax.

If you deposit USD 200:
FBV: USD 38.46
Result: 49 out of 121
Stars: 2.00 out of 5

If you deposit USD 1,000:
FBV: USD 38.46
Result: 50 out of 121
Stars: 1.50 out of 5

If you get maximum bonus ():
FBV: USD 38.46
Result: 51 out of 121
Stars: 1.00 out of 5

The total ranking is then based on all three tests above combined, that is:

Total rating casino bonuses:
Result: 48 out of 121
Stars: 1.5 out of 5

Test of customer service

To test the customer service at Jackpotjoy Casino, we conducted two different tests. How fast do we get responses in the live chat and how quickly are the emails we send answered. When it comes to the chat, their opening hours are part of the test.

Response time for email: 1 hour and 57 minutes
Result: 108 out of 121
Stars: 4.5 out of 5

Live chat opening hours: 9 hours per day
Live chat response time: 1 minute and 16 seconds
Result: 77 out of 121
Stars: 4.0 out of 5

The total numbers from the customer service tests that we include in the overall ranking are:

Result: 128 out of 121
Stars: 4.5 out of 5

Test of game selection

When we test the game selection we take into account two parameters, how many casino games does Jackpotjoy Casino offer and how many other types of games do they offer?

Number of casino games: 2701
Number of other types of games: 1, live casino
Result: 12 out of 121
Stars: 4.2 out of 5

Website speed test

We compare how fast loading times are for Jackpotjoy Casino when compared to other casinos.

Average loading time: 1.19 seconds
Result: 22 out of 121
Stars: 4 out of 5

Overall ranking for Jackpotjoy Casino

To come up with Jackpotjoy's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 48 points
Customer service: 128 points
Game range: 12 points
Website speed: 22 points
Total: 210 points
Ranking in relation to other casinos based on points: 41 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 1.5 out of 5
Customer service: 4.5 out of 5
Game selection: 4.2 out of 5
Website speed: 4 out of 5
Total: 3.49 out of 5 (rounded to 3.5 in reviews and top lists)
Placement in relation to other casinos based on stars: 16 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Jackpotjoy Casino's overall ranking on saferonlinegambling.org : 23 out of 121.