Kazoom Casino - bonus, review & our test results

How good is Kazoom Casino's deposit bonus if you deposit USD 1000?

We have compared the deposit bonuses at many casinos. We made calculations to see what each bonus was worth after meeting the wagering requirements and conditions. The test results become a measure we call "actual bonus value" (ABV). The calculations were done for both large first deposits of 1,000 kronor and small first deposits of 200 kronor. Read on to see how Kazoom Casino fared.

Kazoom Casino's bonus ranks 38th out of 121 for bonuses on a 1,000 kronor deposit. They land in the upper half of the list, but they are a bit away from the top. Their bonus provides an actual bonus value (ABV) of 91 kronor after the wagering requirements, which can be compared to the average at saferonlinegambling.org, which is 232 kronor. A decent result, but not very impressive.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In 38th place: Kazoom Casino, FBV: USD 91.00
Average for all casinos: USD 232

How good is Kazoom Casino's bonus if you deposit USD 200?

Kazoom Casino performs better in our test for deposits of 200 USD compared to deposits of 1,000 USD. Their bonus with 100 free spins in the game Rich Wilde and the Book of Dead, with a minimum deposit of 100 USD, provides a higher percentage of extra value for the money on a small deposit than on a large one.

For deposits of 200 kronor, Kazoom Casino's bonus ranks 32nd out of 121. They are in the upper half of the list, but are a bit away from the top. Their bonus gives an FBV of 91.91 kr, which can be compared to the average at saferonlinegambling.org, which is 92 kr. A decent result, but nothing fantastic.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 32nd place: Kazoom Casino, FBV* USD 91.91
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Kazoom Online Casino respond to emails?

Kazoom Casino's customer service ranks 51st out of 121 casinos on saferonlinegambling.org in our email test. They are in the upper half of the list, but they are a bit away from the top. Their average response time is 4 hours & 46 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 7 hours. A decent result, but nothing fantastic.

Visit this page to see all test results for the casinos' customer service.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 51st place : Kazoom Casino 4 hours and 46 minutes
Average for all casinos: just over 7 hours

How fast does Kazoom Casino respond to live chat?

Kazoom Online Casino does not have 24/7 live chat support, which causes them to lose some ranking. Instead, their operating hours are from 08:00 to 01:00 every day. Their average response time is just under 3 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. In total, they rank 64th out of 121 casinos on saferonlinegambling.org. A rather weak result.

If live chat is something that is really important to you, it may be worth looking at other casinos as alternatives. Here you will find our top list of gaming companies with the best customer service.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 64th place : Kazoom
Opening Hours: 08-01 every day
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from Kazoom Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is Kazoom online casino's game selection?

Kazoom Online Casino offers fewer games than most casinos on saferonlinegambling.org. However, you can choose from 1030 different games here, and it takes a long time to test them all. At the same time, just looking at the average on saferonlinegambling.org of 1794 games, Kazoom appears quite small. However, there are still 1030 different games to choose from, and to be honest, one hardly plays more than that.

Kazoom is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, Kazoom ranks 100th out of 121 in our compilation of the game offerings at casinos on saferonlinegambling.org. A satisfactory result, but nothing more than that.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In 100th place : Kazoom
Number of Games: 1030
Non-traditional Game Types: live casino

Average for all casinos: 1794

Are you annoyed by sitting and waiting for a slow-loading website? Despite that, it is difficult to know in advance if a casino loads quickly or slowly. The solution for us was to conduct tests on all casinos so we can tell which ones are fast and which ones are slow.

How fast does Kazoom Casino load?

Kazoom Casino is unfortunately one of the slowest gaming sites in our tests. They rank 96th out of 121 casinos in the test results. The average loading time is 3.10 seconds. Clearly slower than the average for all casino sites in our tests, which is 2.27 seconds. In short, a poor result.

Here you can choose between the casinos that have performed better.

See Kazoom Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 96th place: Kazoom casino
Average Page Load Speed ​​: 3.10 seconds

Average for all casinos: 2.27 seconds

Over time, you never win when playing casino online. This is because all casinos, in all games, have a profit margin. Additionally, gaming companies can set the profit margin themselves for many of the games. Kazoom Casino has set its profit margin quite high, which means you will lose your money a little faster here than at the most generous casinos.

We have selected 16 of the country's most common slots and compared the RTP*.

Average RTP at Kazoom: 95.08%
Average RTP as the best in UK: 96.53%

Casino profit margin at Kazoom: 4.92%
Lowest average profit margin in UK: 3.47%
Difference between Kazoom and the best: 1.45%

1.45% difference may sound small, but that difference makes you lose your money faster and have less chance to win.

*What is RTP and profit margin?

RTP stands for Return To Player and is a measure used in slots. Often the RTP is around 96%, On many slots the RTP is around 96%, and 4% on average goes to the casino as their profit margin.

On most slots, the casinos can themselves choose how much of the bet goes to winnings (RTP) and how big their own profit margin should be.

The lower they choose to set the RTP, the higher the profit margin and more money goes to the casino. The higher the margin the casino has, the lower the chance for us players to win.

So, you can play exactly the same way and despite that, your chance of winning will be different at different casinos. You can read about everything like this in the terms and conditions at Kazoom Casino and at other casinos.

How did we count?

In order to compare which gambling company offers the highest chance of winning, we have compiled 16 of the country's most played slots and compared the Return To Player on them.

Kazoom has 13 of the 16 most popular games (see list below). On average, Kazoom has set the RTP on these games at 95.08%, this means that their own profit margin on these games will be 4.92%.

If we compare these games with the country's highest RTP, the average is 96.53%, then the casinos' own margin is only 3.47%.

4.92% margin is more than 3.47%. This means that you will lose your money faster when you play at Kazoom than if you play at one of the online casinos with the best RTP.

To find the gambling sites with the highest RTP, you can click on one of the games below, and you will get a list of gambling sites that have the best RTP on that particular game.

Which games have we compared?

Kazoom has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds fairly quickly.

After each test, the gaming companies receive a "result" based on their ranking, as well as a "rating" in stars based on their performance from a user perspective. 5 stars is the best rating one can receive, and 1 star is the worst.

To give Kazoom Casino a total ranking in our lists, we have then added up all their results and all their ratings and compared them to other casinos as shown below.

Test of casino bonuses

We have made three variations of tests for Kazoom Casino's bonuses. We evaluate how good the bonus is if you deposit 200 USD, 1000 USD, and the maximum amount specified by the casino for that bonus. "Actual Bonus Value" (ABV) refers to how much the bonus is worth after rules and wagering requirements. Therefore, we call the tests ABV200, ABV1000, and ABVmax.

If you deposit USD 200:
FBV: USD 91.91
Result: 32 out of 121
Stars: 3.00 out of 5

If you deposit USD 1,000:
FBV: USD 91.91
Result: 38 out of 121
Stars: 2 out of 5

If you get maximum bonus ():
FBV: USD 91.91
Result: 39 out of 121
Stars: 1.50 out of 5

The total ranking is then based on all three tests above combined, that is:

Total rating casino bonuses:
Result: 35 out of 121
Stars: 2.0 out of 5

Test of customer service

To test the customer service at Kazoom Casino, we conducted two different tests. How fast do we get responses in the live chat and how quickly are the emails we send answered. When it comes to the chat, their opening hours are part of the test.

Email response time: 4 hours and 46 minutes
Result: 51 out of 121
Stars: 4.5 out of 5

Live chat opening hours: 17 hours per day
Live chat response time: just under 3 minutes
Result: 64 out of 121
Stars: 4.0 out of 5

The total numbers from the customer service tests that we include in the overall ranking are:

Result: 65 out of 121
Stars: 4.5 out of 5

Test of game selection

When we test the game selection, we take into account two parameters, how many casino games does Kazoom Casino offer and how many other types of games do they offer?

Number of casino games: 1030
Number of other types of games: 1, live casino
Result: 100 out of 121
Stars: 3.2 out of 5

Website speed test

We compare how fast loading times are for Kazoom Casino when compared to other casinos.

Average loading time: 3.10 seconds
Result: 96 out of 121
Stars: 2 out of 5

Overall ranking for Kazoom Casino

To come up with Kazoom's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 35 points
Customer service: 65 points
Game range: 100 points
Website speed: 96 points
Total: 296 points
Ranking relative to other casinos based on score: 98 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 2.0 out of 5
Customer service: 4.5 out of 5
Game selection: 3.2 out of 5
Website speed: 2 out of 5
Total: 2.86 out of 5 (rounded up to 3.0 in reviews and top lists)
Placement in relation to other casinos based on stars: 82 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Kazoom Casino overall ranking on saferonlinegambling.org : 93 out of 121.