LeoVegas Casino - bonus, review & our test results

How good is LeoVegas Casino's deposit bonus if you deposit USD 1000?

We have conducted two major tests on many casinos to see which ones offer the best deposit bonuses. We calculated which offers provide the most value after all wagering requirements have been met. We call this value "actual bonus value" (ABV). We have made calculations for both a large initial deposit of 1,000 kronor and a small initial deposit of 200 kronor. Here are the results for LeoVegas Casino.

LeoVegas Casino is perfect for those who want to deposit 1,000 kronor and get a good bonus, as they have one of the most generous offers. We base this on their FBV for a 1,000 kronor deposit, which is 96, which is -136 less than the average for all online casinos at saferonlinegambling.org, which is 232. The offer ranks them 25 out of 121 in our test for casino bonuses with a 1,000 kronor deposit. Clearly a result that far exceeds approval.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In 25th place: LeoVegas Casino, FBV: USD 96.00
Average for all casinos: USD 232

How good is LeoVegas Casino's bonus if you deposit USD 200?

LeoVegas Casino performs better in our test for deposits of 200 USD compared to deposits of 1,000 USD. Their bonus with 100 free spins in the game Cleopatra's Golden Spells, with a minimum deposit of 100 USD, provides a higher percentage of extra value for money on a small deposit than a large one.

LeoVegas Casino has one of the very best bonuses at saferonlinegambling.org for those who want to deposit 200 kronor. The FBV for the bonus is 96. That is 4 kr more than the average at saferonlinegambling.org, which is at 92 kr. The bonus ranks 18th out of 121 in our bonus test with 200 kronor deposits. A really good result.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 18th place: LeoVegas Casino, FBV* USD 96
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does LeoVegas Online Casino respond to emails?

LeoVegas Casino's customer service for email unfortunately ranks among the worst at saferonlinegambling.org. They are found in 112th place out of 121 in the results list. Their average response time is over 17 hours, which can be compared to the average for all casinos at saferonlinegambling.org, which is over 7 hours. Simply a poor result.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 112th place: LeoVegas Casino just over 17 hours
Average for all casinos: just over 7 hours

How fast does LeoVegas Casino respond to live chat?

In 62nd place out of 121 casinos on saferonlinegambling.org, we find LeoVegas Online Casino in the live chat test we conducted. This puts them just below the middle of the leaderboard. Their opening hours are instead around the clock every day. Their average response time is just over 4 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. A rather weak result.

If live chat is something that is really important to you, it may be worth looking at other casinos as alternatives. Here you will find our top list of gaming companies with the best customer service.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 62nd place : LeoVegas
Opening Hours: 24/7
Average Response Time: just over 4 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from LeoVegas Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is the LeoVegas online casino game selection?

LeoVegas Online Casino is one of the online casinos on saferonlinegambling.org that has the largest selection of games. In total, they offer 2169 different games, which can be compared to the average of 1794 games on saferonlinegambling.org. Every month, they release new games, so you are likely to find both new and old favorites here.

LeoVegas has, in addition to the regular casino, an almost complete range of games. Here you will find live casino, odds, live betting, bingo, and horse racing. The only thing you cannot play here is fantasy sports or poker.

When we tally the number of casino games and their other gaming options, LeoVegas ranks 8th out of 121 in our compilation of the casinos' game offerings at saferonlinegambling.org. Definitely a good result.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In eighth place : LeoVegas
Number of Games: 2169
Non-traditional Game Types: live casino, odds, live betting, bingo and betting on horses

Average for all casinos: 1794

It is very frustrating when you have to sit and wait for slow websites. At the same time, it is very difficult to know how fast a casino website is before you start playing there. That is why we have tested all casinos to see which ones have the fastest websites.

How fast does LeoVegas Casino load?

Unfortunately, LeoVegas Casino is one of the slowest sites in our tests. We find LeoVegas in 121st place out of 121 online casinos in the compilation. On average, it took 6.17 seconds for each page to load. The average for all casinos in the test is 2.27 seconds, so LeoVegas is slower. They perform poorly in this test.

All casinos that performed better in the test are listed here.

See LeoVegas Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 121st place: LeoVegas casino
Average Page Load Speed ​​: 6.17 seconds

Average for all casinos: 2.27 seconds

In the long run, you always lose in casino games. This is because the gaming companies have profit margins in their favor in all casino games. In fact, they can even set the profit margin themselves for different games. LeoVegas Casino has set it so that they have a fairly large profit margin, so you lose your money slightly faster here than on United Kingdom's best casino sites.

We have listed 16 popular slots and compared the RTP*.

Average RTP at LeoVegas: 94.96%
Average RTP as the best in UK: 96.53%

Casino profit margin at LeoVegas: 5.04%
Lowest average profit margin in UK: 3.47%
Difference between LeoVegas and the best: 1.56%

1.56% doesn't sound that important, but that difference makes you lose your money faster and have less chance of winning.

*What is RTP and profit margin?

Return To Player, abbreviated as RTP, is very important for us who play slots. RTP is often around 96%, which means that on average, 96% of the wagered money on each spin goes towards winnings, and the casino wins 4% on average (their profit margin).

On most slots, the casinos themselves can decide how much of the bet goes to winnings (RTP) and how much they will take themselves.

The lower the RTP they set, the higher the betting company's profit margin. The larger the betting company's margin, the fewer the player's chances of winning.

Which means that you can play identical games but despite that, the chances of winning will be different on different gaming sites. You can read in detail in the terms and conditions at LeoVegas Casino and other casinos.

How did we count?

To see which casino site offers the best chance of winning, we have selected 16 very popular casino games and compared their Return To Player.

LeoVegas has 16 of the 16 popular casino games (list below). On average, LeoVegas has set the RTP on these games at 94.96%, this means that their own profit margin on these games will be 5.04%.

If we compare with the country's highest RTP on these slots, the average is 96.53%, then the casinos' own margin is a low 3.47%.

5.04% margin is more than 3.47%. This means that you lose money faster when you play at LeoVegas than if you play at one of the online casinos with the best RTP.

If you want to find the online casinos with the best RTP, you can choose one of the games below, and you will get a list of casinos that have the best RTP on that particular game.

Which games have we compared?

LeoVegas has performed okay in our tests but does not stand out. They have a gigantic selection of casino games. Unfortunately, the site is slow when clicking on things. Customer service responds fairly quickly and offers virtually no bonuses at all for new customers.

We give both a "rating" counted in stars and focus on user experience, and a "result" based on how the gaming company ranks compared to other casinos. One star either means it was very bad or there was nothing to measure, while five stars mean it was excellent.

We have then based the overall ranking as follows, where we add up all the ratings and results that LeoVegas Casino has received and compare them with other casinos in UK.

Test of casino bonuses

We have tested the bonuses from LeoVegas Casino in three different ways. Firstly, how good a bonus you get if you deposit 200 USD, secondly 1000 USD, and thirdly if you make the highest deposit that maximizes the bonus. We call these tests FBV200, FBV1000, and FBVmax. FBV stands for "Actual Bonus Value," i.e. how much a bonus is worth after wagering requirements and rules.

If you deposit USD 200:
FBV: USD 96.18
Result: 18 out of 121
Stars: 3.00 out of 5

If you deposit USD 1,000:
FBV: USD 96.18
Result: 25 out of 121
Stars: 1.50 out of 5

If you get maximum bonus ():
FBV: USD 96.18
Result: 26 out of 121
Stars: 1.50 out of 5

When we add up LeoVegas Casino's total results in all bonus tests, which become the numbers that we later include in the overall ranking, the results are:

Total rating casino bonuses:
Result: 21 out of 121
Stars: 2.0 out of 5

Test of customer service

We tested the customer service at LeoVegas Casino with two different tests. How long does it take to get a response to emails, and how long does it take to get a response in the chat. The opening hours are also relevant for the chat tests.

Response time for e-mail: about 17 hours
Result: 112 out of 121
Stars: 3.5 out of 5

Live chat opening hours: 24 hours per day
Response time for live chat: just over 4 minutes
Result: 62 out of 121
Stars: 4.0 out of 5

Customer service then receives a total result and rating when both tests are combined:

Result: 123 out of 121
Stars: 4 out of 5

Test of game selection

In the evaluation of the game selection, it is partly the number of casino games that play and partly the number of other games that are offered.

Number of casino games: 2169
Number of other types of games: 5, live casino, odds, live betting, bingo and betting on horses
Result: 8 out of 121
Stars: 5.0 out of 5

Website speed test

We have tested the speed at LeoVegas Casino to know how fast the site loads in relation to other casinos.

Average loading time: 6.17 seconds
Result: 121 out of 121
Stars: 1 out of 5

Overall ranking for LeoVegas Casino

To come up with LeoVegas' total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 21 points
Customer service: 123 points
Game range: 8 points
Website speed: 121 points
Total: 273 points
Ranking relative to other casinos based on score: 91 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 2.0 out of 5
Customer service: 4 out of 5
Game selection: 5.0 out of 5
Website speed: 1 out of 5
Total: 2.94 out of 5 (rounded to 3.0 in reviews and rankings)
Placement in relation to other casinos based on stars: 76 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
LeoVegas Casino's overall ranking on saferonlinegambling.org : 86 out of 121.