Lottoland Casino - bonus, review & our test results

How good is Lottoland Casino's deposit bonus if you deposit USD 1,000?

To be able to compare many casino bonuses, we conducted two large tests. We started by finding out the bonus terms and wagering requirements, and then we created a mathematical formula that calculated the value of a bonus after these requirements were met. All test results are measured in a unit we call "FBV," which stands for "actual bonus value." The tests are tailored for players with both large and small budgets by first considering a first deposit of 1,000 kronor, and then conducting the same test with a first deposit of 200 kronor. Now let's see how Lottoland Casino performed.

Unfortunately, Lottoland Casino does not offer any casino bonus for its new players, nor are there any free spins to take advantage of. We have initiated a dialogue with them in the hope of arranging a good campaign that we can offer you. As soon as we have an offer in place, we will post it here in our Lottoland Casino review, so come back regularly if you want to stay updated!

Test results - bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 934.20
In 55th place : Lottoland Casino, FBV: 0
Average for all casinos: USD 232

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 60th place: Lottoland Casino, FBV* USD 0
Average for all casinos: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Lottoland Online Casino respond to emails?

Lottoland Casino's customer service for email is unfortunately one of the worst at saferonlinegambling.org. They rank 120th out of 121 in the results list. Their average response time is over 44 hours, compared to the average for all casinos at saferonlinegambling.org which is over 7 hours. Simply a poor result.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 120th place: Lottoland Casino just over 44 hours
Average for all casinos: just over 7 hours

How quickly does Lottoland Casino respond to live chat?

Lottoland Online Casinos live chat unfortunately ranks among the worst on saferonlinegambling.org. They are placed 91st out of 121 casinos on the results list. They lose a lot because they lack 24/7 customer service, something that all the top performers in the test have. Instead, their opening hours are from 09:00 to 17:00 Monday to Friday. Their average response time is just under 3 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. The pace of the responses is therefore quite okay, but despite that, the overall rating is poor.

Here you will find our top list of gaming companies with the best customer service.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 91st place : Lottoland
Opening Hours: 09–17 Monday–Friday
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a wide range of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how extensive a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from Lottoland Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is Lottoland online casino's game selection?

Lottoland Online Casino has one of the smallest game selections in UK. With that being said, their total number of 1,047 is hardly low. This is especially true when compared to the average of 1,803 games at saferonlinegambling.org, or the largest game selection in the test. SlotsMillion Your task is to translate into English without additions or comments, only the translation. Here is a fragment of the article for translation: "which has 4,778 games, Lottoland appears small. But when it comes down to it, 1,047 games are enough for most people."

Lottoland primarily focuses on its casino, but they also offer live casino, poker, and bingo. However, if you are looking for odds, live betting, fantasy sports, or horse betting, unfortunately, you will have to turn to somewhere else.

When we tally up the number of casino games and their other gaming options, Lottoland ranks 99th out of 121 in our compilation of the casinos' offerings on saferonlinegambling.org. The selection is acceptable, and there are likely games you'll enjoy here, even though the placement on the leaderboard is quite poor.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4,778
Non-traditional Game Types : live casino

In 99th place : Lottoland
Number of Games: 1,047
Non-traditional Game Types: live casino, poker and bingo

Average for all casinos: 1,803

When a website is slow to load, it can be easy to lose patience. Unfortunately, it hasn't been easy to get an overview of which casinos load quickly or slowly. We solve these frustrations by testing all casinos and then telling you which ones are fast or slow.

How fast does Lottoland Casino load?

In 84th place out of 121 gaming companies, we find Lottoland Casino in our test of the fastest casino websites. More than half of all casinos are ahead of them. We measured an average loading time of 2.70 seconds at Lottoland, compared to the average of all the casinos we tested, which is 2.28 seconds. In other words, it's okay.

You can read the rest of the test results here.

See Lottoland Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 84th place: Lottoland casino
Average Page Load Speed ​​: 2.70 seconds

Average for all casinos: 2.28 seconds

In the long run, you never win at the casino. This is because all casinos have a profit margin on all games. Casinos can also set the profit margin they want on different games. Lottoland Casino has set its profit margin very high, which means you lose your money much faster here than at many other casinos.

We have compiled 16 of United Kingdom's most popular slots and compared the RTP*.

Average RTP at Lottoland: 0.00%
Average RTP as the best in UK: 96.53%

Casino profit margin at Lottoland: 100.00%
Lowest average profit margin in UK: 3.47%
Difference between Lottoland and the best: 96.53%

96.53% doesn't sound that important, but the small difference makes you lose money more than twice as fast and have much less chance of winning.

*What is RTP and profit margin?

The abbreviation RTP stands for Return To Player and is an important figure for us who play slots. Often, RTP is around 96%. On many slots, RTP is around 96%, and 4% on average goes to the casino as their profit margin.

On most games, the casino can choose how much of the bet goes to winnings (RTP) and how big their own profit margin should be.

The lower the RTP is set, the greater the casino's profit margin. The bigger their margin, the less chance the player has of winning.

So, you can play exactly the same way and yet, your chances of winning will be different at different casinos. You can find more information about this in the "terms and conditions" at Lottoland Casino and other gaming companies.

How did we count?

In order to compare which gambling company offers the highest chance of winning, we have compiled 16 of the country's most played slots and compared the Return To Player on them.

Lottoland offers 16 out of the 16 most popular games (see the list below). On average, Lottoland has set the RTP for these games at 0.00%, which means their casino's margin on these slots is 100.00%.

If we compare with United Kingdom's highest RTP on these games, the average is 96.53%, then the casinos' own margin is only 3.47%.

Your task is to translate into English without additions or comments, only translation. Here is a fragment of the article for translation: 100.00% is more than double the margin of 3.47%. This means that you lose your money more than twice as fast if you play at Lottoland than if you play at one of the online casinos with the best RTP.

If you want to find the gambling sites with the highest RTP, you can click on among the games below, and you will find a list of gambling sites that have the best RTP on that particular game.

Which games have we compared?

Lottoland has unfortunately been one of the worst casinos we have tested. The website loads extremely quickly. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

We distribute both a "rating" counted in stars that focuses on user experience, and a "result" based on how the casino has positioned itself in relation to other gaming sites. Five stars means it was perfect, and one star means it was a disaster or not measurable.

The total ranking is then based on adding up all the ratings and results that Lottoland Casino has received and comparing them to all other casinos as follows.

Test of casino bonuses

We have conducted three tests on Lottoland Casino's bonuses. How good is their offer if you deposit 200 USD, 1,000 USD, and the highest deposit that qualifies for a bonus. We refer to these tests as FBV200, FBV1000, and FBVmax, where FBV stands for "Actual Bonus Value," i.e. how much a bonus is worth after wagering requirements and rules.

If you deposit USD 200:
FBV: USD 0.00
Result: 60 out of 121
Stars: 1.0 out of 5

If you deposit USD 1,000:
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.0 out of 5

If you get maximum bonus ():
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.0 out of 5

In the overall ranking, we combine the results and grades from all three bonus tests and these are the numbers below:

Total rating casino bonuses:
Result: 52 out of 121
Stars: 1.0 out of 5

Test of customer service

Your task is to translate into English without additions or comments, only the translation. Here is a fragment of the article for translation: The customer service at Lottoland Casino has been tested in two different ways. How quickly do we receive a response via email, and how quickly do we receive a response in the chat. For the chat test, we also take their opening hours into account.

Response time for e-mail: approximately 44 hours
Result: 120 out of 121
Stars: 3.0 out of 5

Live chat opening hours: 8 hours per day
Live chat response time: just under 3 minutes
Result: 91 out of 121
Stars: 3.0 out of 5

Both tests are then added up to a total for customer service:

Result: 131 out of 121
Stars: 3.5 out of 5

Test of game selection

When we evaluate the range of games, we firstly look at how many other types of games you can play, and secondly how many different casino games there are.

Number of casino games: 1,047
Number of other types of games: 3, live casino, poker and bingo
Result: 99 out of 121
Stars: 3.0 out of 5

Website speed test

The test compares how long it takes from click to fully loaded page at Lottoland Casino compared to other casino sites.

Average load time: 2.70 seconds
Result: 84 out of 121
Stars: 2.5 out of 5

Total ranking for Lottoland Casino

To come up with Lottoland's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 52 points
Customer service: 131 points
Game range: 99 points
Website speed: 84 points
Total: 366 points
Ranking in relation to other casinos based on points: 118 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 1.0 out of 5
Customer service: 3.5 out of 5
Game selection: 3.0 out of 5
Website speed: 2.5 out of 5
Total: 2.49 out of 5 (rounded to 2.5 in reviews and rankings)
Placement in relation to other casinos based on stars: 113 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Lottoland Casino's overall ranking on saferonlinegambling.org : 119 of 121.