LuckyMe Casino - bonus, review & our test results

How good is LuckyMe Casino's deposit bonus if you deposit USD 1000?

We have conducted two different tests for all casino deposit bonuses. The tests calculate which offers provide the best value based on wagering requirements and conditions. The results are a measure we have developed and call "Actual Bonus Value" (ABV). We performed the calculations for both a first deposit of 1000 USD for those who want to play larger, and a first deposit of 200 USD for those who want to play smaller. This is how it went for LuckyMeSlots.com.

Unfortunately, LuckyMe Casino does not offer any deposit bonus or free spins for their new players. We are in dialogue with them and hope to be able to offer both a casino bonus and free spins in the near future. As soon as we have an offer in place, it will be available here in our LuckyMe Casino review, so keep an eye out so you don't miss anything!

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV* USD 934
In 56th place : LuckyMe Casino, FBV* 0
Average in UK: USD 234

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 60th place: LuckyMe Casino, FBV* USD 0
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service of all casinos to see which ones are the fastest and best.

How fast is the email customer service at LuckyMe Online Casino?

Unfortunately, LuckyMe Casino's customer service email is one of the worst in UK. They are ranked 57th out of 45 in the results list. Their average response time is just over 8 hours, which can be compared to the average for all casinos, which is also just over 8 hours. It is simply a poor result.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - Average response time to email

Winner: SpeedySpel Casino ,
In 57th place: LuckyMe Casino just over 8 hours
Average in UK: just over 8 hours

How fast does LuckyMeSlots.com respond to live chat?

LuckyMe Casino is one of the few casinos that unfortunately does not offer live chat. If the customer service chat is among the most important to you, we recommend you choose another casino.

Test results - Who has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time: 0 seconds

In 92nd place: LuckyMe
Opening hours: 0
Average response time: just over 2 minutes

Average in UK:
Chat response in just under 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is, at first glance, all casinos have many games, but who has the most? We have counted and compiled the entire selection from LuckyMeSlots.com and all other casinos and compared them for you.

How good is LuckyMe online casino's range of games?

It is more of a rule than an exception that casinos have a large selection of games, and this also applies to LuckyMe Online Casino. There are 2752 different games to play here, which can be compared to the average of 1783 at gaming companies. As you can see, there are many games to choose from, and new games are released every month.

LuckyMe is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, LuckyMe ranks 15th out of 45 in our compilation of game offerings at casinos. Which is a good result even if it doesn't stand out and impress.

Test results - United Kingdom's best game selection?

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 15th place: LuckyMe
Number of casino games: 2752
Other games: live casino

Average in UK:
Number of casino games: 1783

Needing to sit and wait for slow websites is very frustrating. At the same time, it can be difficult to know if a casino site is fast or slow before playing there for a while. That is why we have conducted tests on all casinos to know which ones load the fastest.

How fast does LuckyMeSlots.com load?

Out of the 45 tested gaming companies, LuckyMeSlots.com ranks 24th in our compilation of the fastest casino websites. We are therefore in the lower half of the leaderboard here. On average, it took 1.30 seconds to load each page at LuckyMe, compared to the overall average of 2.28 seconds for all the gaming sites we tested. They pass.

Here are the rest of all test results.

Test results - Who has United Kingdom's fastest casino site?

Winner: Betsson Casino
Average loading time: 0.23 seconds

In 24th place: LuckyMe casino
Average load time: 1.30 seconds

Average in UK:
Average loading time: 2.28 seconds

LuckyMe has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds fairly quickly.

After each test, the casinos receive both a "rating" in stars based on user experience, and a "result" based on how the gaming company ranks in relation to the other casinos. Five stars in rating is excellent, while one star can mean either that it was very bad or that there was nothing to measure.

The overall ranking is then calculated based on all ratings and results as follows and compared to other casinos.

Test of casino bonuses

We have conducted three different tests on LuckyMe Casino's bonuses. The tests show how good the bonus is when depositing 200 USD, 1000 USD, and the maximum deposit for that specific bonus. We refer to the tests as FBV200, FBV1000, and FBVmax. FBV stands for "Actual Bonus Value," indicating how much the bonus is worth after rules and wagering requirements.

On a USD 200 deposit:
FBV: USD 0.00
Result: 60 out of 45
Stars: 1.00 out of 5

On a USD 1,000 deposit:
FBV: USD 0.00
Result: 56 out of 45
Stars: 1.00 out of 5

On maximum bonus deposit ():
FBV: USD 0.00
Result: 55 out of 45
Stars: 1.00 out of 5

Now we add up LuckyMe Casino's total results in all tests and get the numbers we include in the overall ranking:

Total rating casino bonuses:
Result: 53 out of 45
Stars: 1.0 out of 5

Test of customer service

At LuckyMe Casino's customer service, we conducted two different tests. How long does it take to receive a response to our email, and how quickly do they respond in the live chat. The opening hours for the chat also become relevant in that part of the test.

Email response time: roughly 8 hours
Result: 57 out of 45
Stars: 4.0 out of 5

Live chat opening hours: 0 hours per day
Live chat response time: just over 2 minutes Result: 92 out of 45
Stars: 3.0 out of 5

The customer service then receives a total rating when both tests are combined:

Result: 90 out of 45
Stars: 3.5 out of 5

Test of game selection

We take into account partly how many casino games there are and partly how many other variants of games there are when we test the range of games.

Number of casino games: 2752
Number of other types of games: 1, live casino
Result: 15 out of 45
Stars: 4.0 out of 5

Website speed test

We tested how fast LuckyMeSlots.com loads compared to other casinos.

Average loading time: 1.30 seconds
Result: 24 out of 45
Stars: 4 out of 5

Overall ranking of LuckyMeSlots.com

To come up with LuckyMe's total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results. The lower the score, the better.
Bonuses: 53 points
Customer service: 90 points
Game range: 15 points
Website speed: 24 points
Total: 182 points
Ranking in relation to other casinos based on points: 27 out of 45

Stars based on ease of use:
Bonuses: 1.0 out of 5
Customer service: 3.5 out of 5
Game selection: 4.0 out of 5
Website speed: 4 out of 5
Total: 3.13 out of 5 (rounded to 3.0 in reviews and rankings)
Ranking relative to other casinos based on stars: 49 out of 45

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
LuckyMeSlots.com's overall ranking at saferonlinegambling.org : 35 out of 45.