Lyllo Casino - bonus, review & our test results

How good is Lyllo Casino's deposit bonus if you deposit USD 1000?

We wanted to answer the question "Which deposit bonus is the best?" and therefore conducted two large tests. To determine which bonus was the best, we created a mathematical formula that calculates the value of an offer based on bonus terms and wagering requirements. The test results are a measure we call "Actual Bonus Value" which we abbreviate as "ABV". The calculations have been adjusted for both large and small players by first testing the value of a 1000 USD deposit and then a 200 USD deposit. Here are the results for Lyllocasino.com.

Unfortunately, Lyllo Casino's bonus for deposits of 1000 USD has such poor conditions and strict requirements that it is not worth taking advantage of. It will decrease your chances of winning instead of increasing them. If the bonus is important to you, we recommend another casino instead, and if you want to play at Lyllo and deposit 1000 USD, it is better to play without a bonus.

Unfortunately, Lyllo Casino's bonus is one of the bonuses that provide the least value to new players when depositing 1000 USD. In 119th place out of 45, we find Lyllo Casino with a measly Actual Bonus Value of -390 USD. This is far below the average of 234 USD. Simply put, it is a poor result.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV* USD 934
In 119th place: Lyllo Casino, FBV* - USD 390.00
Average in UK: USD 234

How good is Lyllo Casino's bonus if you deposit USD 200?

Lyllo Casino performs better in our test for deposits of 200 USD than they did with 1000 USD. The bonus of 300% up to 200 USD plus 20 free spins in the game Rich Wilde and the Book of Dead with a minimum deposit of 200 USD provides more percentage value on small deposits than on large ones.

Lyllo Casino has one of the best bonuses in UK for those who want to deposit 200 USD. The FBV for the bonus is -390. This is 83 USD more than the average, which is 94 USD. The bonus ranks 6th out of 45 in our bonus test with 200 USD deposits. A really good result.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In sixth place: Lyllo Casino, FBV* USD 177
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service of all casinos to see which ones are the fastest and best.

How fast is the email customer service at Lyllo Online Casino?

Unfortunately, Lyllo Casino's customer service email is one of the worst in UK. They rank 113th out of 45 on the results list. Their average response time is over 10 hours, compared to the average for all casinos which is over 8 hours. Simply put, it is a poor result.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - Average response time to email

Winner: SpeedySpel Casino ,
In 113th place: Lyllo Casino just over 10 hours
Average in UK: just over 8 hours

How fast does Lyllocasino.com respond to live chat?

Lyllo Online Casino's customer service via live chat unfortunately belongs to one of the worst in the country. We find them in 43rd place out of 45 casinos in the rankings. The chat is open 24/7 every day. Their average response time is just over 2 minutes, which can be compared to the average for all casinos, which is just under 2 minutes. A poor result simply.

Here you will find our top list of gaming companies with the best customer service.

Test results - Who has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time: 0 seconds

In 43rd place: Lyllo
Opening hours: 24/7
Average response time: just over 2 minutes

Average in UK:
Chat response in just under 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is, at first glance all casinos have many games, but who has the most? We have counted and compiled the entire selection from Lyllocasino.com and all other casinos and compared them for you.

How good is Lyllo online casino's selection of games?

Lyllo Online Casino belongs to the large part of online casinos that offer many different games to choose from. You can choose between 2133 different games here, 1783 different games is the average in UK. An already large selection that is regularly filled with new titles.

Lyllo primarily focuses on its casino, but they also offer live casino, odds, and live betting. However, if you are looking for fantasy sports, poker, bingo, or horse betting, unfortunately, you will have to turn to somewhere else.

When we tally up the number of casino games and their other gaming options, Lyllo ranks 18th out of 45 in our compilation of game offerings at casinos. In other words, they perform well in the test but would need to expand their options if they want to belong to the best casinos in terms of variety.

Test results - United Kingdom's best game selection?

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 18th place: Lyllo
Number of casino games: 2133
Other games: live casino, odds and live betting

Average in UK:
Number of casino games: 1783

It is easy to become restless while a slow website is loading. Unfortunately, it is difficult to know if a casino loads quickly or slowly if you have not played there yourself. Our solution has been to regularly test all casinos and then inform you about the results.

How fast does Lyllocasino.com load?

In our regular tests, unfortunately, Lyllocasino.com is one of the slowest sites. We find them in 78th place out of 45 casinos in the test results. It takes an average of 2.60 seconds for each page to load. The average for all gaming companies in our tests is 2.28 seconds, so Lyllo is clearly slower. A poor result indeed.

Here are all the casinos that are faster.

Test results - Who has United Kingdom's fastest casino site?

Winner: Betsson Casino
Average loading time: 0.23 seconds

In 78th place: Lyllo casino
Average load time: 2.60 seconds

Average in UK:
Average loading time: 2.28 seconds

Lyllo has performed okay in our tests but does not stand out. They have an average game selection. They offer some of the most generous bonuses we have seen. Unfortunately, the site is slow when clicking on things and customer service responds fairly quickly.

After each test, a "grade" is awarded based on how good the result is from a user perspective, as well as a "ranking" based on the position the casino has achieved in relation to other gaming companies. One star is the lowest grade and five stars is the highest grade.

According to the information below, we have then added up all the ratings and results for Lyllo Casino and compared them to other casinos.

Test of casino bonuses

We have tested the bonus from Lyllo Casino in three different ways. 200 USD deposit, 1000 USD deposit, and maximum bonus deposit, then we see how good the bonus is for each variant. The tests have been named FBV200, FBV1000, and FBVmax. FBV or "Actual Bonus Value" refers to the value of a bonus when taking into account rules and wagering requirements.

On a USD 200 deposit:
FBV: USD 177.25
Result: 6 out of 45
Stars: 4.50 out of 5

On a USD 1,000 deposit:
FBV: - USD 389.64
Result: 119 out of 45
Stars: 1.00 out of 5

On maximum bonus deposit (USD 200):
FBV: USD 177.25
Result: 21 out of 45
Stars: 2.00 out of 5

When we add up the total ranking, we combine the grades and results from all three bonus tests into one:

Total rating casino bonuses:
Result: 46 out of 45
Stars: 2.5 out of 5

Test of customer service

We have done two tests on Lyllo Casino's customer service. Partly how quickly they respond to emails, partly how quickly they respond to live chat. In the test for live chat, we have also taken into account the chat's opening hours.

Email response time: roughly 10 hours
Result: 113 out of 45
Stars: 4.0 out of 5

Live chat opening hours: 24 hours per day
Live chat response time: just over 2 minutes Result: 43 of 45
Stars: 4.5 out of 5

In the overall ranking, we combine both customer service tests and get the numbers:

Result: 117 out of 45
Stars: 4.5 out of 5

Test of game selection

We have tested the range of games at Lyllo Casino and we partly take into account the number of games on offer and partly take into account how many other types of games you can choose from.

Number of casino games: 2133
Number of other types of games: 3, live casino, odds and live betting
Result: 18 out of 45
Stars: 4.6 out of 5

Website speed test

When we compare to other casino sites, how fast does Lyllocasino.com site load?

Average loading time: 2.60 seconds
Result: 78 out of 45
Stars: 2.5 out of 5

Overall ranking of Lyllokasino.com

To come up with Lyllo's total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results. The lower the score, the better.
Bonuses: 46 points
Customer service: 117 points
Game range: 18 points
Website speed: 78 points
Total: 259 points
Ranking relative to other casinos based on score: 82 out of 45

Stars based on ease of use:
Bonuses: 2.5 out of 5
Customer service: 4.5 out of 5
Game selection: 4.6 out of 5
Website speed: 2.5 out of 5
Total: 3.46 out of 5 (rounded to 3.5 in reviews and rankings)
Ranking relative to other casinos based on stars: 18 out of 45

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Lyllocasino.com's overall ranking at saferonlinegambling.org : 48 of 45.