PlayToro Casino - bonus, review & our test results

How good is PlayToro Casino's deposit bonus if you deposit USD 1000?

We found out which deposit bonuses are the best by conducting two large tests. We created a mathematical formula that calculated the value of a bonus after wagering requirements and conditions were met. The result from the tests is a measure we call "Actual Bonus Value" or "ABV" for short. First, we performed the calculations for a deposit of 1000 USD, then we did the same calculations for a deposit of 200 USD. See below to find out how it went for PlayToro.com.

Unfortunately, PlayToro Casino does not offer any casino bonus for its new players, nor are there any free spins to take advantage of. We have initiated a dialogue with them in the hope of arranging a good campaign that we can offer you. As soon as we have an offer in place, we will post it here in our PlayToro Casino review, so come back regularly if you want to stay updated!

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV* USD 934
In 56th place : PlayToro Casino, FBV* 0
Average in UK: USD 234

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 60th place: PlayToro Casino, FBV* USD 0
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service of all casinos to see which ones are the fastest and best.

How fast is the email customer service at PlayToro Online Casino?

Unfortunately, PlayToro Casino's email customer service is one of the worst in UK. They rank 57th out of 45 on the results list. Their average response time is just over 8 hours, which can be compared to the average for all casinos, which is just over 8 hours. Simply put, it is a poor result.

If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.

Test results - Average response time to email

Winner: SpeedySpel Casino ,
In 57th place: PlayToro Casino just over 8 hours
Average in UK: just over 8 hours

How fast does PlayToro.com respond to live chat?

PlayToro Casino is one of the few casinos that unfortunately does not offer live chat. If the customer service chat is among the most important to you, we recommend you choose another casino.

Test results - Who has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time: 0 seconds

In 92nd place: PlayToro
Opening hours: 0
Average response time: just over 2 minutes

Average in UK:
Chat response in just under 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but who has the most? We have counted and compiled the entire selection from PlayToro.com and all other casinos and compared them for you.

How good is PlayToro online casino's range of games?

Your task is to translate into English without additions or comments, only the translation. Here is a fragment of the article for translation: If you want to be at the top when it comes to the largest game selection among casinos, you need to have a lot of games. PlayToro.com has a large selection, but they are far from the largest. You will find 2611 different games here, a number that can be compared to the average for casinos' game selection of 1783 different games. PlayToro is not among the largest game selections in UK, but it is a large enough selection for most players.

PlayToro is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, PlayToro ranks 23rd out of 45 in our compilation of game offerings among casinos. It is an acceptable result, albeit in the lower half of the scoreboard.

Test results - United Kingdom's best game selection?

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 23rd place: PlayToro
Number of casino games: 2611
Other games: live casino

Average in UK:
Number of casino games: 1783

Do you find it frustrating to wait while a slow website loads? But despite that, it's difficult to know if a casino is fast or slow before playing on it. We have solved this by conducting tests on all online casinos ourselves and then informing you about the results.

How fast does PlayToro.com load?

PlayToro.com is unfortunately one of the slowest gaming companies in our regular tests. We find them in 46th place out of 45 gaming companies in the compilation. On average, their pages load in 1.80 seconds. The average for all casino sites in our tests is 2.28 seconds, so PlayToro is slower. A poor result, in short.

Here you will find all the casinos that performed better.

Test results - Who has United Kingdom's fastest casino site?

Winner: Betsson Casino
Average loading time: 0.23 seconds

In 46th place: PlayToro casino
Average load time: 1.80 seconds

Average in UK:
Average loading time: 2.28 seconds

PlayToro has performed okay in our tests but does not stand out. The website loads extremely fast. They have a gigantic selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

After each test, a "result" is given based on the position the casino has achieved in relation to other gaming companies, as well as a star-based "rating" that is based on how good the result is from a user perspective. 1 star is the worst rating one can receive, and 5 stars is the best.

All rankings that PlayToro Casino has received are based on us having calculated their overall results and ratings as shown below.

Test of casino bonuses

PlayToro Casino bonus we have tested in three different ways. The tests evaluate the bonuses based on deposits of 200 USD, 1000 USD, and maximum bonus deposit. FBV or "Actual Bonus Value" refers to how much a bonus is worth when considering rules and wagering requirements. Therefore, the tests are named FBV200, FBV1000, and FBVmax.

On a USD 200 deposit:
FBV: USD 0.00
Result: 60 out of 45
Stars: 1.00 out of 5

On a USD 1,000 deposit:
FBV: USD 0.00
Result: 56 out of 45
Stars: 1.00 out of 5

On maximum bonus deposit ():
FBV: USD 0.00
Result: 55 out of 45
Stars: 1.00 out of 5

In our overall ranking, we add all three texts to one, and these are the numbers below:

Total rating casino bonuses:
Result: 53 out of 45
Stars: 1.0 out of 5

Test of customer service

To evaluate the level of customer service at PlayToro Casino, we conducted two different tests. How long does it take to receive a response in the chat, and how fast are they at responding to emails? The opening hours are also part of the evaluation for the chat.

Email response time: roughly 8 hours
Result: 57 out of 45
Stars: 4.0 out of 5

Live chat opening hours: 0 hours per day
Live chat response time: just over 2 minutes Result: 92 out of 45
Stars: 3.0 out of 5

In the overall ranking, we combine both tests and use the numbers:

Result: 90 out of 45
Stars: 3.5 out of 5

Test of game selection

We have tested PlayToro Casino's game selection, where we partly take into account how many slots are offered, and partly how many different types of games in addition to casino are offered.

Number of casino games: 2611
Number of other types of games: 1, live casino
Result: 23 out of 45
Stars: 4.0 out of 5

Website speed test

In comparison to other casinos, how fast does PlayToro.com load?

Average loading time: 1.80 seconds
Result: 46 out of 45
Stars: 3.5 out of 5

Overall ranking of PlayToro.com

To come up with PlayToro's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results. The lower the score, the better.
Bonuses: 53 points
Customer service: 90 points
Game range: 23 points
Website speed: 46 points
Total: 212 points
Ranking in relation to other casinos based on points: 50 out of 45

Stars based on ease of use:
Bonuses: 1.0 out of 5
Customer service: 3.5 out of 5
Game selection: 4.0 out of 5
Website speed: 3.5 out of 5
Total: 3.00 out of 5 (rounded to 3.0 in reviews and top lists)
Ranking relative to other casinos based on stars: 63 out of 45

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
PlayToro.com's overall ranking of saferonlinegambling.org : 58 out of 45.