ProntoLive Casino - bonus, review & our test results

How good is ProntoLive Casino's deposit bonus if you deposit USD 1000?

We wanted to know which casino bonus is the best and therefore conducted two major tests. We based them on the bonus terms and wagering requirements and created tests that show the value after these are completed. The tests provide an answer measured in "FBV," a measure we have developed that stands for "actual bonus value." To make the tests relevant to as many people as possible, we have conducted them for deposits of 1,000 kronor and 200 kronor. Let's take a look at how ProntoLive Casino performed.

ProntoLive Casino is one of the best options for those who want a good casino bonus with a 1,000 kronor deposit. The actual bonus value after wagering requirements (FBV) is 94, which is -138 less than the average for all casinos at saferonlinegambling.org, which is 232. The current casino bonus gives them 28 out of 121 in our test for bonuses with a 1,000 kronor deposit. In other words, a good result.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In 28th place: ProntoLive Casino, FBV: USD 94.00
Average for all casinos: USD 232

How good is ProntoLive Casino's bonus if you deposit USD 200?

ProntoLive Casino performs better in our test for deposits of 200 kronor compared to deposits of 1,000 kronor. Their 100% up to 100 kr is more suitable for a small deposit than a large one. You get more value for your money percentage-wise.

ProntoLive Casino has one of the very best bonuses at saferonlinegambling.org for those who want to deposit 200 kronor. The FBV for the bonus is 94. This is 96.96 kr more than the average at saferonlinegambling.org, which is at 92 kr. The bonus ranks 5th out of 121 in our bonus test with 200 kronor deposits. A really good result.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In fifth place: ProntoLive Casino, FBV* USD 188.96
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does ProntoLive Online Casino respond to emails?

ProntoLive Casino is one of the fastest casinos at saferonlinegambling.org when it comes to customer service via email and ranks 14th out of 121. In our tests, their average response time is 38 minutes. That is over 7 hours faster than the average for all casinos at saferonlinegambling.org, which is over 7 hours. A really good result.

If you want to see all the test results, you can visit our overview that shows casinos with the best customer service here.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 14th place : ProntoLive Casino 38 minutes
Average for all casinos: just over 7 hours

How quickly does ProntoLive Casino respond to live chat?

ProntoLive Online Casinos customer service is open 24/7 every day, and they are among the best at saferonlinegambling.org when it comes to responding quickly on live chat. When we tested, they responded on average just under 3 minutes, which puts them in 19th place out of 121 casinos at saferonlinegambling.org. This can also be compared to the average for casinos at saferonlinegambling.org, which is just over 2 minutes. ProntoLive is therefore achieving a really good result.

If you want to see the full list of results for the casinos' live chats, you can do so here.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 19th place : ProntoLive
Opening Hours: 24/7
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from ProntoLive Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is ProntoLive online casino's game selection?

At most online casinos at saferonlinegambling.org, you can find more games than you can find at ProntoLive Online Casino. At the same time, there are 1154 different games to choose from, which is hardly very little. However, if you compare the casino to SlotsMillion Your task is to translate into English without additions or comments, only translation. Here is a fragment of the article for translation: "som har störst utbud av alla casinon på saferonlinegambling.org med 4778 spel, så framstår ProntoLive som litet. Du får helt enkelt bestämma själv om 1154 spel räcker för dig, eller om du vill spela någonstans med större utbud." Translation: "which has the largest selection of all casinos on saferonlinegambling.org with 4778 games, ProntoLive appears small. You simply have to decide for yourself if 1154 games are enough for you, or if you want to play somewhere with a larger selection."

ProntoLive is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, ProntoLive ranks 94th out of 121 in our compilation of the casinos' game offerings on saferonlinegambling.org. Overall, it is an acceptable result for the game selection, although the placement is low on the leaderboard.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In 94th place : ProntoLive
Number of Games: 1154
Non-traditional Game Types: live casino

Average for all casinos: 1794

It is easy to lose patience when a website is slow to load. Unfortunately, there has not been an easy way to know if a casino loads quickly or slowly without playing there yourself. We solve the problem by conducting regular tests on all casinos and showing the results to you.

How fast does ProntoLive Casino load?

ProntoLive Casino is one of the fastest casino sites in UK. Each page loads on average in 0.70 seconds. 1.57 seconds faster than the average for all casinos in the test, which is 2.27 seconds. In short, a really good result.

Please visit our top list for all fast casinos.

See ProntoLive Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In tenth place: ProntoLive casino
Average Page Load Speed ​​: 0.70 seconds

Average for all casinos: 2.27 seconds

You will never win in the long run if you play at a casino. This is because casinos have an advantage in the odds and a profit margin. They can even set their own profit margin for different games. ProntoLive Casino has set its profit margin quite high, which means you will lose your money a little faster here than at some other online casinos.

We have compiled a list of 16 popular casino games and compared the RTP*.

Average RTP at ProntoLive: 95.06%
Average RTP as the best in UK: 96.53%

Casino profit margin at ProntoLive: 4.95%
Lowest average profit margin in UK: 3.47%
Difference between ProntoLive and the best: 1.47%

1.47% doesn't sound like much, but the small difference makes you lose money faster and have a lower chance of winning.

*What is RTP and profit margin?

Return To Player is abbreviated RTP and is the most important number when playing slots. A normal RTP is 96%, on many slots the RTP is around 96%, and 4% the casino takes out in its own profit margin.

On many slots, the gaming companies themselves can set how much money should go to winnings (RTP) and how much they themselves should have in the profit margin.

The lower the RTP is set, the higher their margin will be. The higher the casino's profit margin, the lower the player's chance of winning.

This means that you can play the exact same slot, but despite that, the chances of winning will be different at different gaming companies. All of this is stated in the terms and conditions at ProntoLive Casino and other casinos.

How did we count?

To see which casino offers the best chance of winning, we have looked at 16 of the country's most played slots and compared their RTP.

ProntoLive has 14 of the 16 popular slots (see list below). On average, ProntoLive has set the RTP on these slots to 95.06%, which means that their casino's profit margin on these games is 4.95%.

If we compare with the country's best RTP on these games, the average is 96.53%, then the online casinos only have their own margin of 3.47%.

4.95% margin is more than 3.47%. This means that you will lose your money faster if you play at ProntoLive than if you play at one of the online casinos with the best RTP.

To find the casinos with the highest RTP, you can select a slot below, and you will get a list of casinos that have the best RTP on that particular game.

Which games have we compared?

ProntoLive has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

In each test we perform, we give the casinos a "rating" in stars based on how well they performed from a user perspective, and a "result" based on their ranking compared to other online casinos. The highest rating we give is five stars and the lowest rating we give is one star.

Below you can see how we have calculated all the results and grades for ProntoLive Casino and then compared them with other casinos to determine the overall ranking.

Test of casino bonuses

With three different calculations, we have tested the bonus offer from ProntoLive Casino. The bonuses are tested with three different deposit amounts, 200 USD, 1000 USD, and the maximum bonus deposit. For the tests, we use the names FBV200, FBV1000, and FBVmax, where FBV or "Actual Bonus Value" refers to the actual value of an offer when taking into account wagering requirements and bonus rules.

If you deposit USD 200:
RRP: USD 188.96
Result: 5 out of 121
Stars: 4.50 out of 5

If you deposit USD 1,000:
FBV: USD 94.48
Result: 28 out of 121
Stars: 1.50 out of 5

If you receive the maximum bonus (USD 100):
FBV: USD 94.48
Result: 29 out of 121
Stars: 1.50 out of 5

Below you can see how we combine all three bonus tests into one, and these are the numbers we use in the overall ranking:

Total rating casino bonuses:
Result: 15 out of 121
Stars: 2.5 out of 5

Test of customer service

Your task is to translate into English without additions or comments, only the translation. Here is a fragment of the article for translation: We have conducted two different tests on ProntoLive Casino's customer service. How quickly are questions answered via email and how quickly are questions answered on live chat. Regarding the chat test, opening hours are also important.

Email response time: 38 minutes
Result: 14 out of 121
Stars: 5.0 out of 5

Live chat opening hours: 24 hours per day
Live chat response time: just under 3 minutes
Result: 19 out of 121
Stars: 4.5 out of 5

Both tests are combined into two total numbers that we then use in the ranking:

Result: 7 out of 121
Stars: 5 out of 5

Test of game selection

We evaluate the range of games partly based on the number of casino games offered and partly what other types of games are available.

Number of casino games: 1154
Number of other types of games: 1, live casino
Result: 94 out of 121
Stars: 3.2 out of 5

Website speed test

How long does it take from click to fully loaded page for ProntoLive Casino compared to other casino sites?

Average loading time: 0.70 seconds
Result: 10 out of 121
Stars: 4.5 out of 5

Overall ranking for ProntoLive Casino

To come up with ProntoLive's total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 15 points
Customer service: 7 points
Game range: 94 points
Website speed: 10 points
Total: 126 points
Ranking in relation to other casinos based on points: 9 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 2.5 out of 5
Customer service: 5 out of 5
Game selection: 3.2 out of 5
Website speed: 4.5 out of 5
Total: 3.74 out of 5 (rounded to 3.5 in reviews and top lists)
Placement in relation to other casinos based on stars: 10 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
ProntoLive Casino's overall ranking on saferonlinegambling.org : 9 out of 121.