Queen Vegas Casino - bonus, review & our test results

How good is Queen Vegas Casino's deposit bonus if you deposit USD 1000?

In order to compare all casino bonuses, we conducted two large tests. We started by finding out the bonus terms and wagering requirements, and then we created a mathematical formula that calculated the value of a bonus after these requirements were met. All test results are measured in a unit we call "FBV" which stands for "Actual Bonus Value". The tests are tailored for both big and small players by first considering a first deposit of 1000 USD and then conducting the same test with a first deposit of 200 USD. Now we are looking at how QueenVegas.com performed.

Unfortunately, Queen Vegas Casino does not offer any casino bonus for new players, nor are there any free spins to take advantage of. We have initiated a dialogue with them in the hope of getting a good campaign that we can offer you. As soon as we have an offer in place, we will post it here in our Queen Vegas Casino review, so come back regularly if you want to stay updated!

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV* USD 934
In 56th place : Queen Vegas Casino, FBV* 0
Average in UK: USD 234

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 60th place: Queen Vegas Casino, FBV* USD 0
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service of all casinos to see which ones are the fastest and best.

How fast is the email customer service at Queen Vegas Online Casino?

Queen Vegas Casino is one of the fastest casinos in UK when it comes to customer service via email and ranks eleventh out of 45. In our tests, their average response time is 15 minutes. That is over 7 hours faster than the average for all casinos, which is over 8 hours. A really good result.

If you want to see all the test results, you can visit our overview of casinos with the best customer service here.

Test results - Average response time to email

Winner: SpeedySpel Casino ,
In eleventh place: Queen Vegas Casino 15 minutes
Average in UK: just over 8 hours

How quickly does QueenVegas.com respond to live chat?

Queen Vegas Casino is one of the few casinos that unfortunately does not offer live chat. If the customer service chat is among the most important to you, we recommend you choose another casino.

Test results - Who has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time: 0 seconds

In 92nd place: Queen Vegas
Opening hours: 0
Average response time: just over 2 minutes

Average in UK:
Chat response in just under 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is, at first glance, all casinos have many games, but who has the most? We have counted and compiled the entire selection from QueenVegas.com and all other casinos and compared them for you.

How good is the Queen Vegas online casino range of games?

The majority of online casinos offer more game alternatives than you can find at Queen Vegas Online Casino. However, there are 2433 different games to choose from here, which is enough for most people. But if you compare with... SlotsMillion which has the most options in UK with its 4778 games, Queen Vegas appears small. The bottom line is that there are 2433 different games here, and that's enough for most people.

Queen Vegas is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we add up the number of casino games and their other gaming options, Queen Vegas ranks 37th out of 45 in our compilation of game offerings at casinos. There are casinos with significantly larger selections, but the offering is not bad, so the rating is approved.

Test results - United Kingdom's best game selection?

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 37th place: Queen Vegas
Number of casino games: 2433
Other games: live casino

Average in UK:
Number of casino games: 1783

When a website is slow to load, it can be easy to lose patience. Unfortunately, it hasn't been easy to get an overview of which casinos load quickly or slowly. We solve these frustrations by testing all casinos and then telling you which ones are fast or slow.

How fast does QueenVegas.com load?

One of the sites that has been the slowest in our tests is unfortunately QueenVegas.com. In 64th place out of 45 gaming companies in the tests, we find Queen Vegas. It has taken an average of 2.20 seconds for each page to load. Queen Vegas has a slower loading time than the average for all gaming companies in the tests, which is 2.28 seconds. They perform poorly, in other words.

Here you can choose between the casinos that performed better in the test.

Test results - Who has United Kingdom's fastest casino site?

Winner: Betsson Casino
Average loading time: 0.23 seconds

In 64th place: Queen Vegas casino
Average loading time: 2.20 seconds

Average in UK:
Average loading time: 2.28 seconds

Queen Vegas has performed okay in our tests but does not stand out. The website loads extremely fast. They have a gigantic selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

We distribute both a "rating" counted in stars that focuses on user experience, and a "result" based on how the casino has positioned itself in relation to other gaming sites. Five stars means it was perfect, and one star means it was a disaster or not measurable.

The total ranking is then based on us adding up all the ratings and results that Queen Vegas Casino has received and comparing them to all other casinos as follows.

Test of casino bonuses

We have conducted three tests on Queen Vegas Casino's bonuses. How good is their offer if you deposit 200 USD, 1000 USD, and the maximum deposit that qualifies for a bonus. We refer to these tests as FBV200, FBV1000, and FBVmax, where FBV stands for "Actual Bonus Value," i.e. how much a bonus is worth after wagering requirements and rules.

On a USD 200 deposit:
FBV: USD 0.00
Result: 60 out of 45
Stars: 1.00 out of 5

On a USD 1,000 deposit:
FBV: USD 0.00
Result: 56 out of 45
Stars: 1.00 out of 5

On maximum bonus deposit ():
FBV: USD 0.00
Result: 55 out of 45
Stars: 1.00 out of 5

In the overall ranking, we combine the results and grades from all three bonus tests and these are the numbers below:

Total rating casino bonuses:
Result: 53 out of 45
Stars: 1.0 out of 5

Test of customer service

The customer service at Queen Vegas Casino has been tested in two different ways. How quickly do we get a response via email, and how quickly do we get a response in the chat. For the chat test, we also take their opening hours into account.

Email response time: 15 minutes
Result: 11 out of 45
Stars: 5.0 out of 5

Live chat opening hours: 0 hours per day
Live chat response time: just over 2 minutes Result: 92 out of 45
Stars: 3.0 out of 5

Both tests are then added up to a total for customer service:

Result: 59 out of 45
Stars: 4 out of 5

Test of game selection

When we evaluate the range of games, we firstly look at how many other types of games you can play, and secondly how many different casino games there are.

Number of casino games: 2433
Number of other types of games: 1, live casino
Result: 37 out of 45
Stars: 4.0 out of 5

Website speed test

The test compares how long it takes from click to fully loaded page on QueenVegas.com compared to other casino sites.

Average loading time: 2.20 seconds
Result: 64 out of 45
Stars: 3 out of 5

Overall ranking of QueenVegas.com

To come up with Queen Vegas' total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results. The lower the score, the better.
Bonuses: 53 points
Customer service: 59 points
Game range: 37 points
Website speed: 64 points
Total: 213 points
Ranking in relation to other casinos based on points: 51 out of 45

Stars based on ease of use:
Bonuses: 1.0 out of 5
Customer service: 4 out of 5
Game selection: 4.0 out of 5
Website speed: 3 out of 5
Total: 3.00 out of 5 (rounded to 3.0 in reviews and top lists)
Ranking relative to other casinos based on stars: 63 out of 45

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
QueenVegas.com's overall ranking of saferonlinegambling.org : 60 out of 45.