Simba Games Casino - bonus, review & our test results

How good is Simba Games Casino's deposit bonus if you deposit USD 1000?

We tested many casino deposit bonuses in two different tests. We calculated how much each offer was worth after wagering requirements and conditions. The results from the tests are measured in "actual bonus value" (ABV), a measure we have developed ourselves. We have made the calculations first for a deposit of 1,000 kronor, and then for a deposit of 200 kronor to suit different types of players. Below are the results for Simba Games Casino.

Unfortunately, Simba Games Casino does not offer any casino bonus for its new players, nor are there any free spins to take advantage of. We have initiated a dialogue with them in the hope of getting a good campaign that we can offer you. As soon as we have an offer in place, we will post it here in our Simba Games Casino review, so come back regularly if you want to stay updated!

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In 55th place : Simba Games Casino, FBV: 0
Average for all casinos: USD 232

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 60th place: Simba Games Casino, FBV* USD 0
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Simba Games Online Casino respond to emails?

Simba Games Casino is not one of the fastest casinos on saferonlinegambling.org when it comes to customer service via email, ranking 70th out of 121. This means they are in the lower half of all casinos on saferonlinegambling.org. Their average response time is just over 8 hours, compared to the overall average for all casinos on saferonlinegambling.org which is just over 7 hours. A rather weak result.

If customer service regarding email is one of the most important factors for you, it may be worth looking at another casino instead, here are the ones that have performed the best.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 70th place : Simba Games Casino just over 8 hours
Average for all casinos: just over 7 hours

How quickly does Simba Games Casino respond to live chat?

Simba Games Casino is one of the few casinos that unfortunately does not offer live chat. If the live chat is among the most important factors for you, we recommend you to choose another casino.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 93rd place : Simba Games
Opening Hours: 0
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from Simba Games Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is Simba Games online casino's game selection?

Simba Games Online Casino is among the casinos that offer the most games here at saferonlinegambling.org. They have a total of 2748 games to choose from, which can be compared to the average at saferonlinegambling.org, which is 1794. New games are constantly being launched, and you will most likely find your favorites from other casinos here as well.

Simba Games is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, Simba Games ranks 17th out of 121 in our compilation of the game selection at casinos on saferonlinegambling.org. A more than satisfactory result.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In 17th place : Simba Games
Number of Games: 2748
Non-traditional Game Types: live casino

Average for all casinos: 1794

To sit and wait for a slow website to load is frustrating. At the same time, it is difficult to find out if a casino loads quickly or slowly before playing there for a while. That is why we regularly test all casinos to be able to tell which ones are fast here.

How fast does Simba Games Casino load?

Unfortunately, Simba Games Casino is one of the slowest sites in our tests. We find them in 96th place out of 121 casinos in the results list. The different pages on the site load in 3.10 seconds. This is slower than the average for all gaming companies in the tests, 2.27 seconds. In other words, a poor result.

Here is the list of everyone who has performed better.

See Simba Games Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 96th place: Simba Games casino
Average Page Load Speed ​​: 3.10 seconds

Average for all casinos: 2.27 seconds

In the long run, you never win at the casino. This is because all casinos, in all games, have a house edge. In many games, the casino can set this house edge themselves. Simba Games Casino has set their house edge high, which means you will lose your money faster here than at several other online casinos.

We have compiled 16 of United Kingdom's most popular slots and compared the RTP*.

Average RTP at Simba Games: 93.49%
Average RTP as the best in UK: 96.53%

Casino profit margin at Simba Games: 6.51%
Lowest average profit margin in UK: 3.47%
Difference between Simba Games and the best: 3.04%

3.04% difference doesn't sound like much, but that difference makes you lose money almost twice as fast and have much less chance of winning.

*What is RTP and profit margin?

RTP stands for Return To Player and is a measure used in slots. A normal RTP is 96%, on many slots the RTP is around 96%, and 4% the casino takes out in its own profit margin.

On most games, the casino itself can set how much money should go to winnings (RTP) and how much they themselves should have in the profit margin.

The lower the RTP they choose, the bigger the casino's profit margin. The bigger their margin, the less chance we players get to win.

This means that even if you play the same slot, you have different chances of winning at different casino sites. You can read all of this in the "terms and conditions" at Simba Games Casino and other gaming companies.

How did we count?

To see which casino offers the best chance of winning, we have looked at 16 of the country's most played slots and compared their RTP.

Simba Games offers 16 out of the 16 most popular games (see the list below). Simba Games has on average set the RTP on these games to 93.49%, which means that their casino's margin on these slots is 6.51%.

If we compare with United Kingdom's highest RTP on these games, the average is 96.53%, then the online casinos only have their own margin of 3.47%.

6.51% is almost twice as much as 3.47%. This means that you will lose your money almost twice as fast if you play at Simba Games compared to playing at any of the casinos with the best RTP.

If you want to find the gambling sites with the highest RTP, you can click on among the games below, and you will find a list of gambling sites that have the best RTP on that particular game.

Which games have we compared?

Unfortunately, Simba Games has been one of the worst casinos we have tested. The website loads extremely quickly. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

In each test, online casinos receive a "result" based on their ranking, and a "rating" in stars based on how good their test results are from a user perspective. Many stars mean it was a good user experience, and few stars mean it was a bad one.

To know how Simba Games Casino has placed, we have added up both all their results and all their stars and compared them to other casinos as shown below.

Test of casino bonuses

We have conducted three different tests on Simba Games Casino's bonuses. The tests calculate how good the bonus is for a deposit of 200 USD, 1000 USD, or the maximum deposit based on the bonus. FBV stands for "Actual Bonus Value," which shows how much the bonus is worth after rules and wagering requirements, and the tests are called FBV200, FBV1000, and FBVmax.

If you deposit USD 200:
FBV: USD 0.00
Result: 60 out of 121
Stars: 1.00 out of 5

If you deposit USD 1,000:
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.00 out of 5

If you get maximum bonus ():
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.00 out of 5

When we combine the results of the various tests, we get the numbers that are then in the overall ranking:

Total rating casino bonuses:
Result: 52 out of 121
Stars: 1.0 out of 5

Test of customer service

In two different ways, we tested the customer service at Simba Games Casino. How quickly do we get in touch with the chat support and how long do we have to wait for a response to email questions. When it comes to the chat test, we also take their opening hours into account.

Response time for e-mail: roughly 8 hours
Result: 70 out of 121
Stars: 4.0 out of 5

Live chat opening hours: 0 hours per day
Live chat response time: just under 3 minutes
Result: 93 out of 121
Stars: 3.0 out of 5

When we add up Simba Games Casino's total results in the customer service tests, the results that are carried forward in the overall ranking, we get:

Result: 95 out of 121
Stars: 3.5 out of 5

Test of game selection

The test for the game selection takes into account two parameters – number of casino games, number of other types of games.

Number of casino games: 2748
Number of other types of games: 1, live casino
Result: 17 out of 121
Stars: 4.0 out of 5

Website speed test

The test sets the speed of how long it takes to load Simba Games Casino compared to other online casinos.

Average loading time: 3.10 seconds
Result: 96 out of 121
Stars: 2 out of 5

Overall ranking for Simba Games Casino

To come up with Simba Games' overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 52 points
Customer service: 95 points
Game range: 17 points
Website speed: 96 points
Total: 260 points
Ranking relative to other casinos based on score: 81 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 1.0 out of 5
Customer service: 3.5 out of 5
Game selection: 4.0 out of 5
Website speed: 2 out of 5
Total: 2.63 out of 5 (rounded to 2.5 in reviews and rankings)
Placement in relation to other casinos based on stars: 105 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
Simba Games Casino overall ranking on saferonlinegambling.org : 96 out of 121.