Slots Magic Casino - bonus, review & our test results
3 out of 5 stars - Place 62 out of 121 casinos in our tests
Responsible Gambling: If you or someone you know has a problem with gambling addiction, there is help to get.
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Place 62 out of 121 casinos in our tests
We performed tests at all casinos and compared the results.
Here you can see how Slots Magic Casino fared, who won the tests and the average results in the country.What bonus value of USD 1000 deposit?
Winner: 888 Casino , FBV* USD 934
In 56th place: Slots Magic, FBV USD 0.00
Average in UK: FBV USD 235.00
How quickly does customer service respond to emails?
Winner: SpeedySpel Casino ,
In 57th place: Slots Magic, just over 8 hours
Average in UK: just over 8 hours
How many casino games do they offer?
Winner: Slots Million Casino , 4778 different games.
In 41st place Slots Magic, 2337 different games.
Average in UK: 1783 different games.
How fast does the website load when clicked?
Winner: Betsson Casino , 0.23 seconds on average.
In 30th place Slots Magic, 1.50 seconds on average.
Average in UK: 2.28 seconds on average.
Slots Magic Casino welcome bonus
Slots Magic casino does not offer a welcome bonus to its new players.
If casino bonuses are important to you, we instead recommend either:
– 888 Casino , for those who want to make a larger deposit of around USD 1,000. They won our bonus test for big bonuses.
– 888 Casino , for those who want to make a smaller deposit of around USD 200. They won our bonus test for small bonuses.
Slot Magic Casino bonus and free spins
1 out of 5 stars – Slots Magic does not offer a welcome bonus
Slots Magic Casino welcome bonus
Slots Magic casino does not offer a welcome bonus to its new players.
If casino bonuses are important to you, we instead recommend either:
– 888 Casino , for those who want to make a larger deposit of around USD 1,000. They won our bonus test for big bonuses.
– 888 Casino , for those who want to make a smaller deposit of around USD 200. They won our bonus test for small bonuses.
Visit Slots Magic Casino Terms & Conditions
How good is Slots Magic Casino's deposit bonus if you deposit USD 1000?
We found out which deposit bonuses are the best by conducting two large tests. We created a mathematical formula that calculated the value of a bonus after wagering requirements and conditions were met. The result from the tests is a measure we call "Actual Bonus Value" or "ABV" for short. First, we performed the calculations for a deposit of 1000 USD, then we did the same calculations for a deposit of 200 USD. See below to find out how it went for SlotsMagic.com.
Unfortunately, Slots Magic Casino does not offer any deposit bonus or free spins for their new players. We are in dialogue with them and hope to be able to offer both a casino bonus and free spins in the near future. As soon as we have an offer in place, it will be available here in our Slots Magic Casino review, so keep an eye out so you don't miss anything!
Test results – Bonus for USD 1,000 deposit
Winner: 888 Casino , FBV* USD 934
In 56th place : Slots Magic Casino, FBV*
Average in UK: USD 235
Test results – Bonus on USD 200 deposit
Winner: 888 Casino , FBV* USD 206 USD
In 60th place: Slots Magic Casino, FBV* USD
Average in UK: USD 93
Slot Magic Casino live chat and email customer service
3.5 out of 5 stars – 90th fastest customer service in UK
Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises and if the customer service is slow and poor, it easily leads to frustration.
We have tested the customer service of all casinos to see which ones are the fastest and best.
How fast is the email customer service at Slots Magic Online Casino?
Slots Magic Casino's customer service email unfortunately belongs to one of the worst in UK. They are ranked 57th out of 45 in the results list. Their average response time is just over 8 hours, which can be compared to the average for all casinos, which is just over 8 hours. A poor result simply.
If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.
Test results - Average response time to email
Winner: SpeedySpel Casino ,
In 57th place: Slots Magic Casino, just over 8 hours
Average in UK: just over 8 hours
How fast does SlotsMagic.com respond to live chat?
Slots Magic Casino is one of the few casinos that unfortunately does not offer live chat. If the customer service chat is among the most important to you, we recommend you choose another casino.
Test results - Who has United Kingdom's best live chat?
Winner: MrVegas Casino
Opening hours: 24/7
Average response time : 0 seconds
In 92nd place : Slots Magic
Opening hours: 0
Average response time: just over 2 minutes
Average in UK:
Chat response in just under 2 minutes
Slots Magic Casino email address is [email protected]
Unfortunately, Slots Magic does not offer customer service over the phone. They instead refer to their live chat.
Here you can download a pdf with all the test results for Slots Magic Casino . There are all emails we have sent and all response times.
Here you can download a pdf with all the test results for Slots Magic Casino . There are all questions we sent in live chat and all response times.
Slot Magic online casino - range of slots & games
5 out of 5 stars – 32nd largest selection of casino games in UK
To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is, at first glance all casinos have many games, but who has the most? We have counted and compiled the entire selection from SlotsMagic.com and all other casinos and compared them for you.
Visit Slots Magic Casino Terms & ConditionsHow good is Slots Magic online casino's range of games?
Most casinos in UK offer more games than Slots Magic Online Casino does. Even though they have a relatively small selection, they still offer 2337 different games. However, when looking at the average of 1783 games or comparing with SlotsMillion With the largest selection in UK of 4778 games, Slots Magic appears small. It's simply up to you whether you think 2337 games are many or few.
Slots Magic is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.
When we tally up the number of casino games and their other gaming options, Slots Magic ranks 41st out of 45 in our compilation of game offerings at casinos. It is an acceptable result in terms of the number of games, but a rather poor result compared to how other casinos have performed.
Test results - United Kingdom's best game selection?
Winner: Slots Million Casino
Number of casino games: 4778
Other games: and live casino
In 41st place : Slots Magic
Number of casino games: 2337
Other games: and live casino
Average in UK:
Number of casino games: 1783
SlotsMagic.com – website speed
3.5 out of 5 stars – 30th fastest casino site in UK
Do you find it frustrating to wait while a slow website loads? But despite that, it's difficult to know if a casino is fast or slow before playing on it. We have solved this by conducting tests on all online casinos ourselves and then informing you about the results.
Visit Slots Magic Casino Terms & ConditionsHow fast does SlotsMagic.com load?
SlotsMagic.com finished in 30th place out of 45 casinos in our test of the fastest casinos. This means that they are in the lower half of all casinos. Their average loading time is 1.50 seconds, which can be compared to the average for all gaming companies we tested, which is 2.28 seconds. So, an okay result.
Here you can read all the test results.
Test results - Who has United Kingdom's fastest casino site?
Winner: Betsson Casino
Average load time : 0.23 seconds
In 30th place: Slots Magic casino
Average load time : 1.50 seconds
Average in UK:
Average loading time: 2.28 seconds
Slot Magic – withdrawals, deposits & registration
Questions we asked the customer service
Below you will find questions we have asked directly Slot Magic Casino customer service. Either via live chat or email. The answers we have received are directly copied and not rewritten by us, so they also give you an insight into how their customer service responds to questions. We have also printed the date the question is asked so you can see how current the answer is.
Questions about Slot Magic socket:
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Response from customer service:
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Questions about Slot Magic deposits:
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Questions about Slot Magic BankID:
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SlotsMagic.com – all test results
Compilation of all tests and calculations for ranking
Slots Magic has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.
After each test, a "result" is given based on the position the casino has achieved in relation to other gaming companies, as well as a star-based "rating" that is based on how good the result is from a user perspective. 1 star is the worst rating one can receive, and 5 stars is the best.
All rankings that Slots Magic Casino has received are based on us having compiled all of their results and ratings as listed below.
Test of casino bonuses
We have tested the Slots Magic Casino bonus in three different ways. The tests evaluate the bonuses based on deposits of 200 USD, 1000 USD, and the maximum bonus deposit. FBV or "Actual Bonus Value" refers to how much a bonus is worth when taking into account rules and wagering requirements. Therefore, the tests are named FBV200, FBV1000, and FBVmax.
On a USD 200 deposit:
FBV: USD 0.00
Result: 60 out of 45
Stars: 1.00 out of 5
On a USD 1,000 deposit:
FBV: USD 0.00
Result: 56 out of 45
Stars: 1.00 out of 5
On maximum bonus deposit ():
FBV: USD 0.00
Result : 55 out of 45
Stars: 1.00 out of 5
In our overall ranking, we add all three texts to one, and these are the numbers below:
Total rating casino bonuses:
Result: 53 out of 45
Stars: 1.0 out of 5
Test of customer service
To evaluate the level of customer service at Slots Magic Casino, we conducted two different tests. How long does it take to receive a response in the chat, and how fast are they at responding to emails. For the chat, the opening hours are also part of the evaluation.
Email response time: roughly 8 hours
Result: 57 out of 45
Stars: 4.0 out of 5
Live chat opening hours: 0 hours per day
Live chat response time: just over 2 minutes Result: 92 out of 45
Stars: 3.0 out of 5
In the overall ranking, we combine both tests and use the numbers:
Result: 90 out of 45
Stars: 3.5 out of 5
Test of game selection
We have tested Slots Magic Casino's game selection, where we partly take into account how many slots are offered, and partly how many different types of games in addition to casino are offered.
Number of casino games: 2337
Number of other types of games: 1, and live casino
Result: 41 out of 45
Stars: 4.0 out of 5
Website speed test
In comparison to other casinos, how fast does SlotsMagic.com load?
Average loading time: 1.50 seconds
Result: 30 out of 45
Stars: 3.5 out of 5
Overall ranking of SlotsMagic.com
To come up with Slots Magic's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.
Points based on results. The lower the score, the better.
Bonuses: 53 points
Customer service: 90 points
Game range: 41 points
Website speed: 30 points
Total: 214 points
Ranking in relation to other casinos based on points: 52 out of 45
Stars based on ease of use:
Bonuses: 1.0 out of 5
Customer service: 3.5 out of 5
Game selection: 4.0 out of 5
Website speed: 3.5 out of 5
Total: 3.00 out of 5 (rounded to 3.0 in reviews and top lists)
Ranking relative to other casinos based on stars: 63 out of 45
The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
SlotsMagic.com's overall ranking at saferonlinegambling.org : 62 out of 45.
Responsible Gambling
The support line
Gambling addiction is a common problem for millions of people worldwide. Fortunately, help is available, whether it's you or someone you know who needs it. The support line is a good start, it is a national service run on behalf of the Ministry of Social Affairs.
Telephone (09:00–21:00 Mondays and Thursdays, 09:00–17:00 Tuesdays, Wednesdays and Fridays): 020-819 100
Live Chat (09:00-20:45 Mondays and Thursdays, 09:00-16:45 Tuesdays, Wednesdays and Fridays)
Email: form on website
You can be anonymous via chat and email!
At Spelpaus, you can self-exclude from gambling for one, three, or six months - or indefinitely, which is a permanent exclusion with the option to cancel every twelfth month. Some casinos offer a 24-hour exclusion, but that service has nothing to do with Spelpaus and only applies to the casino where you used the service.
The gambling addiction group
This is a non-profit national organization run by people who have been gambling addicts themselves or have had relatives who were gambling addicts. They organize self-help groups where you can connect with other gambling addicts or relatives of gambling addicts. The gambling addiction group can also help you remotely.
Telephone (10:00–18:00 weekdays): 072-366 76 76 (no SMS)
SMS: 070-3210 365 (no calls)
Email: [email protected]
You can be anonymous via email!
Game break
Do you have difficulty taking a break from casino games, even though you actually want to? Then you should use Spelpaus, which is a national service that covers all casinos with a license. If you self-exclude from one casino, you self-exclude from all! Remember that you must verify your identity with bankID at Spelpaus.
Telephone: 0152-650 100
Visit Game Break National Suspension Program for further information.