SlotStars Casino - bonus, review & our test results

How good is SlotStars Casino's deposit bonus if you deposit USD 1000?

To answer the question "Which is United Kingdom's best deposit bonus?", we conducted two major tests. We compared the bonuses using a mathematical formula that calculates the value of the offer after bonus terms and wagering requirements have been met. The results of the tests are a measure we call "FBV" which stands for "actual bonus value". To tailor the tests for both high rollers and people who don't want to bet as much, we first did a test with a deposit of 1,000 USD, and then with a deposit of 200 USD. Here's how SlotStars Casino performed in the tests.

Unfortunately, SlotStars Casino does not offer any casino bonus for its new players, nor are there any free spins to take advantage of. We have initiated a dialogue with them in the hope of getting a good campaign that we can offer you. As soon as we have an offer in place, we will post it here in our SlotStars Casino review, so come back regularly if you want to stay updated!

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In 55th place : SlotStars Casino, FBV: 0
Average for all casinos: USD 232

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 60th place: SlotStars Casino, FBV* USD 0
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does SlotStars Online Casino respond to emails?

SlotStars Casino is not one of the fastest casinos on saferonlinegambling.org when it comes to customer service via email, ranking 70th out of 121. This means they are in the lower half of all casinos on saferonlinegambling.org. Their average response time is just over 8 hours, compared to the overall average for all casinos on saferonlinegambling.org, which is just over 7 hours. A rather weak result.

If customer service regarding email is one of the most important factors for you, it may be worth looking at another casino instead, here are the ones that have performed the best.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 70th place: SlotStars Casino just over 8 hours
Average for all casinos: just over 7 hours

How quickly does SlotStars Casino respond to live chat?

SlotStars Casino is one of the few casinos that unfortunately does not offer live chat. If the live chat is among the most important factors for you, we recommend you to choose another casino.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 93rd place : SlotStars
Opening Hours: 0
Average Response Time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from SlotStars Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is SlotStars online casino's game selection?

SlotStars Online Casino is one of many casinos that have a large selection of games. Here you can choose from 2539 different casino games, a number that can be compared to the average at saferonlinegambling.org, which is 1794 games. In addition to the existing selection, new games are regularly released for you to play.

SlotStars is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, SlotStars ranks 35th out of 121 in our compilation of the game offerings at casinos on saferonlinegambling.org. It is a clear satisfactory result.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In 35th place : SlotStars
Number of Games: 2539
Non-traditional Game Types: live casino

Average for all casinos: 1794

When a slow website is loading, it's easy to become restless. Unfortunately, it's tricky to know if a casino loads quickly or slowly if you haven't played there much. To solve this problem, we have conducted tests on all casinos and can tell you which ones are fast and slow.

How fast does SlotStars Casino load?

SlotStars Casino finished in 73rd place out of 121 gaming companies in our tests of the fastest online casinos. This means that more than half of all casinos perform better. It takes an average of 2.50 seconds to load the pages at SlotStars, which can be compared to the average for all online casinos in our tests, 2.27 seconds. In short, an okay result.

All test results are available here.

See SlotStars Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 73rd place: SlotStars casino
Average Page Load Speed ​​: 2.50 seconds

Average for all casinos: 2.27 seconds

SlotStars has unfortunately been one of the worst casinos we have tested. The website loads extremely quickly. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.

Each test gives a "grade" in stars, based on how well the casino performs from a user perspective, and a "result" based on its ranking compared to other online casinos. The highest grade one can receive is five stars, and the lowest grade one can receive is one star.

As you can see below, we have then added up all the ratings and results from SlotStars Casino and compared the total with other casinos.

Test of casino bonuses

We have tested SlotStars Casino's bonus offer in three different ways. We test the bonuses for three different deposits, 200 USD, 1000 USD, and the maximum bonus deposit. We have given the tests the names FBV200, FBV1000, and FBVmax where FBV or "Actual Bonus Value" refers to the value of a bonus when taking into account rules and wagering requirements.

If you deposit USD 200:
FBV: USD 0.00
Result: 60 out of 121
Stars: 1.00 out of 5

If you deposit USD 1,000:
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.00 out of 5

If you get maximum bonus ():
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.00 out of 5

We then calculate the total ranking based on all three bonus tests in one, that is:

Total rating casino bonuses:
Result: 52 out of 121
Stars: 1.0 out of 5

Test of customer service

We have tested SlotStars Casino's customer service in two different ways. How quickly they respond to emails and how quickly they respond to live chat. When we test the chat, we also consider their opening hours.

Response time for e-mail: roughly 8 hours
Result: 70 out of 121
Stars: 4.0 out of 5

Live chat opening hours: 0 hours per day
Live chat response time: just under 3 minutes
Result: 93 out of 121
Stars: 3.0 out of 5

We add the numbers together when we then take them further into the overall ranking:

Result: 95 out of 121
Stars: 3.5 out of 5

Test of game selection

The game selection at SlotStars Casino is tested by partly counting how many casino games are offered and partly how many other types of games you can play.

Number of casino games: 2539
Number of other types of games: 1, live casino
Result: 35 out of 121
Stars: 4.0 out of 5

Website speed test

When we look at how long it takes for the page to fully load after one click, how fast is SlotStars Casino compared to other casino sites?

Average loading time: 2.50 seconds
Result: 73 out of 121
Stars: 2.5 out of 5

Overall ranking for SlotStars Casino

To come up with SlotStars' total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 52 points
Customer service: 95 points
Game selection: 35 points
Website speed: 73 points
Total: 255 points
Ranking relative to other casinos based on score: 76 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 1.0 out of 5
Customer service: 3.5 out of 5
Game selection: 4.0 out of 5
Website speed: 2.5 out of 5
Total: 2.75 out of 5 (rounded to 2.5 in reviews and rankings)
Placement in relation to other casinos based on stars: 92 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
SlotStars Casino's overall ranking on saferonlinegambling.org : 87 out of 121.