Svenska Spel Casino - bonus, review & our test results

How good is Svenska Spel Casino's deposit bonus if you deposit USD 1000?

We have conducted two different tests on the deposit bonuses of many casinos. The tests calculate which offers provide the best value based on wagering requirements and conditions. The results are a measure we have developed and call "actual bonus value" (ABV). We performed the calculations for both a first deposit of 1,000 kronor for those who want to play with more, and a first deposit of 200 kronor for those who want to play with less. This is how it went for SvenskaSpel.se.

Unfortunately, Svenska Spel Casino does not offer any casino bonus for its new players, nor are there any free spins to take advantage of. We have initiated a dialogue with them in the hope of arranging a good campaign that we can offer you. As soon as we have an offer in place, we will post it here in our Svenska Spel Casino review, so come back regularly if you want to stay updated!

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 934
In 55th place: Svenska Spel Casino, FBV: 0
Average for all casinos: USD 235

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 59th place: Svenska Spel Casino, FBV* USD 0
Average in UK: USD 94

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does Svenska Spel Online Casino respond to emails?

Svenska Spel Casino's customer service ranks 41st out of 121 casinos on saferonlinegambling.org in our email test. They are in the upper half of the list, but they are a bit away from the top. Their average response time is 3 hours & 53 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is over 7 hours. A decent result, but nothing fantastic.

Visit this page to see all test results for the casinos' customer service.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 41st place: Svenska Spel Casino 3 hours and 53 minutes
Average for all casinos: just over 7 hours

How quickly does SvenskaSpel.se respond to the live chat?

Svenska Spel Online Casino's live chat ranks 41st out of 121 casinos on saferonlinegambling.org in our test. They are in the upper half of the list, but they are not at the top. The chat is open from 07-01 every day. Their average response time is just under 3 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. A good result, but not the best.

If you are curious about all the results, you can visit our top list for fastest live chat here.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening hours: 24/7
Average response time : 25 seconds

In 60th place: Svenska Spel
Opening hours: 07–01 every day
Average response time: just under 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from SvenskaSpel.se and all other casinos on saferonlinegambling.org and compared them for you.

How big is Svenska Spel online casino's game selection?

Svenska Spel Online Casino has one of the smallest game selections in UK. With that being said, their total number of 1120 is hardly low. Especially when compared to the average of 1778 games at saferonlinegambling.org, or the largest game selection in the test. SlotsMillion Your task is to translate into English without additions or comments, only the translation. Here is a fragment of the article for translation: "which has 4778 games, which makes Svenska Spel appear small. But when it comes down to it, 1120 games are enough for most people."

Svenska Spel is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse betting. If you want to play at a casino that has these options, you will have to look at other gaming companies.

When we tally up the number of casino games and their other gaming options, Svenska Spel ranks 94th out of 121 in our compilation of the casino offerings at saferonlinegambling.org. It's a rather poor performance in this test, but overall still an acceptable selection of games.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of casino games: 4778
Other games: live casino

In 94th place: Svenska Spel
Number of casino games: 1120
Other games: live casino

Average for all casinos: 1778

Needing to sit and wait for slow websites is very frustrating. At the same time, it can be difficult to know if a casino site is fast or slow before playing there for a while. That is why we have conducted tests on all casinos to know which ones load the fastest.

How fast does SvenskaSpel.se load?

With an average of 1.70 seconds, SvenskaSpel.se ranks 41st in our load time tests. In total, we tested 121 casinos, so they are in the upper half of the results. The result can be compared to the overall test average of 2.28 seconds. In short, a good result.

Here you can read all the results from the tests.

See Svenska Spel Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average load time : 0.23 seconds

In 41st place: Svenska Spel casino
Average load time : 1.70 seconds

Average for all casinos: 2.28 seconds

In the long run, you never win when playing online casinos. This is because the gaming companies have an advantage in all games and profit margin. In fact, they can even set the profit margin themselves for different games. Svenska Spel Casino has given themselves a low profit margin, so you can play for a longer time with the same amount of money here than on most casino sites in UK.

We have looked at 16 of United Kingdom's most popular slots and compared the RTP*.

Average RTP at Svenska Spel: 96.51%
Average RTP as the best in UK: 96.53%

The casino's profit margin at Svenska Spel: 3.49%
Lowest average profit margin in UK: 3.47%
Difference between Svenska Spel and the best: 0.01%

0.01% difference is quite a bit. This is one of the gambling sites where we players have the greatest chance of winning.

*What is RTP and profit margin?

RTP is an abbreviation for Return To Player and is an important figure when playing slots. RTP is often around 96%, which means that on average, 96% of the wagered money on each spin goes towards winnings, and on average, the casino wins 4% (their profit margin).

The majority of all slots let the gaming companies themselves control how much of the bet should go to winnings (RTP) and how big the casino's profit margin should be.

The lower they set the RTP, the bigger the casino's profit margin. The bigger their margin becomes, the harder it is for us players to win.

This means that even though you play the same game, you have different chances of winning at different casinos. If you want to read more, check "rules and conditions" at SvenskaSpel.se and at other betting companies.

How did we count?

In order to compare which casino offers the greatest chance of winning, we have selected 16 of United Kingdom's most popular casino games and compared the RTP on these.

Svenska Spel offers 11 out of the 16 popular casino games (list below). Svenska Spel has set the RTP for these games at an average of 96.51%, which means their casino's margin on these slots is 3.49%.

If we compare with United Kingdom's highest RTP on these games, the average is 96.53%, in which case the casinos only have their own profit margin of 3.47%.

3.49% margin is only slightly more than 3.47%. This is one of the online casinos that return the most winnings to us players.

To find the online casinos with the highest RTP, you can click on among the games below, and you will find a list of gaming sites that have the best RTP on that particular game.

Which games have we compared?

Svenska Spel has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds fairly quickly.

After each test, the casinos receive both a "rating" in stars based on user experience, and a "result" based on how the gaming company ranks in relation to the other casinos. Five stars in rating is excellent, while one star can mean either that it was very bad or that there was nothing to measure.

The overall ranking is then calculated based on all ratings and results as follows and compared to other casinos.

Test of casino bonuses

We have conducted three different tests on Svenska Spel Casino's bonuses. The tests show how good the bonus is with a deposit of 200 USD, with a deposit of 1000 USD, and if you choose the maximum deposit for that bonus. We call the tests FBV200, FBV1000, and FBVmax. FBV stands for "Actual Bonus Value," how much the bonus is worth after rules and wagering requirements.

If you deposit USD 200:
FBV: USD 0.00
Result: 59 out of 121
Stars: 1.00 out of 5

If you deposit USD 1,000:
FBV: USD 0.00
Result: 55 out of 121
Stars: 1.00 out of 5

If you get maximum bonus ():
FBV: USD 0.00
Result: 54 out of 121
Stars: 1.00 out of 5

Now we add up Svenska Spel Casino's total results in all tests and get the numbers we include in the overall ranking:

Total rating casino bonuses:
Result: 52 out of 121
Stars: 1.0 out of 5

Test of customer service

At Svenska Spel Casino's customer service, we conducted two different tests. How long does it take to receive a response to our email, and how quickly do they respond in the live chat. The opening hours for the chat also become relevant in that part of the test.

Email response time: 3 hours and 53 minutes
Result: 41 out of 121
Stars: 4.5 out of 5

Live chat opening hours: 18 hours per day
Live chat response time: just under 3 minutes
Result: 60 out of 121
Stars: 4.0 out of 5

The customer service then receives a total rating when both tests are combined:

Result: 58 out of 121
Stars: 4.5 out of 5

Test of game selection

We take into account partly how many casino games there are and partly how many other variants of games there are when we test the range of games.

Number of casino games: 1120
Number of other types of games: 1, live casino
Result: 94 out of 121
Stars: 3.2 out of 5

Website speed test

We tested how fast SvenskaSpel.se loads in comparison to other casinos.

Average loading time: 1.70 seconds
Result: 41 out of 121
Stars: 3.5 out of 5

Total ranking for SvenskaSpel.se

To produce Svenska Spel's total star rating and their overall ranking on saferonlinegambling.org, we add up all their positions in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 52 points
Customer service: 58 points
Game range: 94 points
Website speed: 41 points
Total: 245 points
Ranking relative to other casinos based on score: 68 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 1.0 out of 5
Customer service: 4.5 out of 5
Game selection: 3.2 out of 5
Website speed: 3.5 out of 5
Total: 2.99 out of 5 (rounded to 3.0 in reviews and top lists)
Placement in relation to other casinos based on stars: 67 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
SvenskaSpel.se's total ranking on saferonlinegambling.org : 71 out of 121.