William Hill Casino - bonus, review & our test results

How good is William Hill Casino's deposit bonus if you deposit USD 1000?

We have compared the deposit bonuses at many casinos. We made calculations to see what each bonus was worth after meeting the wagering requirements and conditions. The test results become a measure we call "actual bonus value" (ABV). The calculations were done for both large first deposits of 1,000 kronor and small first deposits of 200 kronor. Read on to see how it went for William Hill Casino.

William Hill Casino offers one of the best bonuses for those who want to deposit 1,000 kronor on their first deposit. Their ABV (actual bonus value) after wagering requirements is 475, which is 243 higher than the average at saferonlinegambling.org, which is 232. The bonus earns them a score of 9 out of 121 in our test for casino bonuses with a 1,000 kronor deposit. Which is clearly a good result.

Test results – Bonus for USD 1,000 deposit

Winner: 888 Casino , FBV: USD 93,420
In ninth place: William Hill Casino, FBV: USD 475.00
Average for all casinos: USD 232

How good is William Hill Casino's bonus if you deposit USD 200?

William Hill Casino came in a lower position in our test for deposits of 200 USD compared to 1,000 USD. Their 100% up to 1,000 USD is more suitable for those who want to deposit a little more money. If you want to deposit small amounts, there are offers that give you more value at other casinos.

William Hill Casino has one of the best bonuses at saferonlinegambling.org for those who want to deposit 200 kronor. The FBV for the bonus is 475. That is 3 kr more than the average at saferonlinegambling.org, which is 92 kr. The bonus ranks 21st out of 121 in our bonus test with 200 kronor deposits. A really good result.

Test results – Bonus on USD 200 deposit

Winner: 888 Casino , FBV* USD 206 USD
In 21st place: William Hill Casino, FBV* USD 95
Average in UK: USD 92

Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises, and if the customer service is slow and poor, it easily leads to frustration.

We have tested the customer service at all the casinos on saferonlinegambling.org to see which ones are the fastest and best.

How quickly does William Hill Online Casino respond to emails?

William Hill Casino's customer service ranks 59th out of 121 casinos on saferonlinegambling.org in our email test. They are in the upper half of the list, but they are a bit away from the top. Their average response time is 5 hours & 45 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 7 hours. A decent result, but nothing fantastic.

Visit this page to see all test results for the casinos' customer service.

Test results - average response time to emails

Winner: Snabbis Casino , 10 minutes
In 59th place : William Hill Casino 5 hours and 45 minutes
Average for all casinos: just over 7 hours

How quickly does William Hill Casino respond to live chat?

William Hill Online Casinos live chat ranks 59th out of 121 casinos on saferonlinegambling.org in our test. They are in the upper half of the list, but they are not at the top. The chat is available 24/7 every day. Their average response time is just over 3 minutes, which can be compared to the average for all casinos on saferonlinegambling.org, which is just over 2 minutes. A good result, but not the best.

If you are curious about all the results, you can visit our top list for fastest live chat here.

Test results - which casino has United Kingdom's best live chat?

Winner: MrVegas Casino
Opening Hours: 24/7
Average Response Time : 25 seconds

In 56th place : William Hill
Opening Hours: 24/7
Average Response Time: just over 3 minutes

Average for all casinos: chat response in just over 2 minutes

To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is. At first glance, all casinos have many games, but which one has the most? We have counted and compiled the entire selection from William Hill Casino and all other casinos on saferonlinegambling.org and compared them for you.

How big is the William Hill online casino's range of games?

William Hill Online Casino is part of the large portion of online casinos that offer many different games to choose from. You can choose from 1728 different games here, 1794 different games is the average for casinos on saferonlinegambling.org. An already large selection that is regularly updated with new titles.

William Hill primarily focuses on its casino, but they also offer live casino, odds, and live betting. However, if you are looking for fantasy sports, poker, bingo, or horse betting, unfortunately, you will have to turn to somewhere else.

When we tally up the number of casino games and their other gaming options, William Hill ranks 49th out of 121 in our compilation of game offerings at casinos on saferonlinegambling.org. Which is definitely a good result, although it is a good distance from the top of the list.

Test results - United Kingdom's best selection of games

Winner: Slots Million Casino
Number of Games: 4778
Non-traditional Game Types : live casino

In 49th place : William Hill
Number of Games: 1728
Non-traditional Game Types: live casino, odds and live betting

Average for all casinos: 1794

Are you annoyed by sitting and waiting for a slow-loading website? Despite that, it is difficult to know in advance if a casino loads quickly or slowly. The solution for us was to conduct tests on all casinos so we can tell which ones are fast and which ones are slow.

How fast does William Hill Casino load?

Unfortunately, William Hill Casino is one of the slowest gaming sites in our tests. They rank 113th out of 121 casinos in the test results. The average loading time is 3.97 seconds. Clearly slower than the average for all casino sites in our tests, which is 2.27 seconds. In short, a poor result.

Here you can choose between the casinos that have performed better.

See William Hill Casino test results here

Test results - which is United Kingdom's fastest casino site?

Winner: Betsson Casino
Average Page Load Speed ​​: 0.23 seconds

In 113th place: William Hill casino
Average Page Load Speed ​​: 3.97 seconds

Average for all casinos: 2.27 seconds

Over time, you never win when playing casino online. This is because all casinos have a profit margin on all games. On many games, the casino can set the profit margin themselves. William Hill Casino has set their profit margin quite high, which means you lose your money a bit faster here than at the most generous casinos.

We have selected 16 of the country's most common slots and compared the RTP*.

Average RTP at William Hill: 95.48%
Average RTP as the best in UK: 96.53%

Casino profit margin at William Hill: 4.52%
Lowest average profit margin in UK: 3.47%
Difference between William Hill and the best: 1.04%

1.04% difference may sound small, but that difference makes you lose your money faster and have less chance to win.

*What is RTP and profit margin?

Return To Player (RTP) is a crucial number for us who play slots. Often the RTP is around 96%, On many slots the RTP is around 96%, and 4% on average goes to the casino as their profit margin.

On most slots, the casinos can themselves choose how much of the bet goes to winnings (RTP) and how big their own profit margin should be.

The lower they choose to set the RTP, the higher the profit margin and more money goes to the casino. The higher the margin the casino has, the lower the chance for us players to win.

This means that even if you play the same slot, you have different chances of winning at different casino sites. You can read about all of this in the terms and conditions at William Hill Casino and other casinos.

How did we count?

In order to compare which gambling company offers the highest chance of winning, we have compiled 16 of the country's most played slots and compared the Return To Player on them.

William Hill has 16 out of the 16 most popular games (see the list below). On average, William Hill has set the RTP for these games at 95.48%, which means their own profit margin on these games is 4.52%.

If we compare these games with the country's highest RTP, the average is 96.53%, then the casinos' own margin is only 3.47%.

4.52% margin is more than 3.47%. This means that you will lose your money faster when you play at William Hill than if you play at one of the online casinos with the best RTP.

To find the gambling sites with the highest RTP, you can click on one of the games below, and you will get a list of gambling sites that have the best RTP on that particular game.

Which games have we compared?

William Hill has performed okay in our tests but does not stand out. They have a huge selection of casino games. They have very generous bonuses. Unfortunately, the site is slow when clicking on things and customer service responds fairly quickly.

After each test, the gaming companies receive a "result" based on their ranking, as well as a "rating" in stars based on their performance from a user perspective. 5 stars is the best rating one can receive, and 1 star is the worst.

To give William Hill Casino a total ranking in our lists, we have then added up all their results and all their ratings and compared them to other casinos as shown below.

Test of casino bonuses

We have made three variations of tests for William Hill Casino's bonuses. We evaluate how good the bonus is if you deposit 200 USD, 1000 USD, and the maximum amount specified by the casino for that bonus. "Actual Bonus Value" (ABV) refers to how much the bonus is worth after rules and wagering requirements. Therefore, we call the tests ABV200, ABV1000, and ABVmax.

If you deposit USD 200:
FBV: USD 95.00
Result: 21 out of 121
Stars: 3.00 out of 5

If you deposit USD 1,000:
FBV: USD 475.00
Result: 9 out of 121
Stars: 3.50 out of 5

If you receive the maximum bonus (USD 1,000):
FBV: USD 475.00
Result: 11 out of 121
Stars: 3.00 out of 5

The total ranking is then based on all three tests above combined, that is:

Total rating casino bonuses:
Result: 10 out of 121
Stars: 3.2 out of 5

Test of customer service

To test the customer service at William Hill Casino, we conducted two different tests. How fast do we get responses in the live chat and how quickly are the emails we send answered. When it comes to the chat, their opening hours are part of the test.

Email response time: 5 hours and 45 minutes
Result: 59 out of 121
Stars: 4.0 out of 5

Live chat opening hours: 24 hours per day
Response time for live chat: just over 3 minutes
Result: 56 out of 121
Stars: 4.0 out of 5

The total numbers from the customer service tests that we include in the overall ranking are:

Result: 65 out of 121
Stars: 4 out of 5

Test of game selection

When we test the range of games we take into account two parameters, how many casino games does William Hill Casino offer and how many other types of games do they offer?

Number of casino games: 1728
Number of other types of games: 3, live casino, odds and live betting
Result: 49 out of 121
Stars: 4.2 out of 5

Website speed test

We compare how fast loading times are for William Hill Casino when compared to other casinos.

Average loading time: 3.97 seconds
Result: 113 out of 121
Stars: 1.5 out of 5

Overall ranking for William Hill Casino

To come up with William Hill's overall star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.

Points based on results – this ranking serves as a comparison between different casinos. The lower the score, the better.
Bonuses: 10 points
Customer service: 65 points
Game range: 49 points
Website speed: 113 points
Total: 237 points
Ranking relative to other casinos based on score: 60 out of 121

Stars based on user-friendliness - if a casino receives many stars, it does not necessarily mean that it is better than all others, but rather that it simply provides a good user experience (which many casinos can do). The more stars, the better.
Bonuses: 3.2 out of 5
Customer service: 4 out of 5
Game selection: 4.2 out of 5
Website speed: 1.5 out of 5
Total: 3.22 out of 5 (rounded to 3.0 in reviews and rankings)
Ranking in relation to other casinos based on stars: 45 out of 121.

The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
William Hill Casino's overall ranking on saferonlinegambling.org : 53 out of 121.