Yako Casino - bonus, review & our test results
3.5 out of 5 stars - Place 18 out of 121 casinos in our tests
Responsible Gambling: If you or someone you know has a problem with gambling addiction, there is help to get.
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Place 18 out of 121 casinos in our tests
We compared all casinos by developing our own tests.
Here you will find all test winners and how Yako Casino fared in comparison.What bonus value of USD 1000 deposit?
How quickly does customer service respond to emails?
How many casino games do they offer?
Winner: Slots Million Casino , 4778 different games.
In 60th place Yako, 1943 various games.
Average in UK: 1783 different games.
How fast does the website load when clicked?
Winner: Betsson Casino , 0.23 seconds on average.
In 24th place Yako, 1.30 seconds on average.
Average in UK: 2.28 seconds on average.
Yako Casino Welcome Bonus
– Bonus: 100% match bonus
– Wagering requirements bonus: x on just bonus
– Minimum deposit: 100 USD
– Maximum bonus: USD 1,000
– Actual Bonus Value (FBV): USD 88.00
– Placement in bonus test: Yako Casino's bonus ranks them 42nd in our bonus test.
Yako Casino bonus and free spins
1.5 out of 5 stars – 42nd best deposit bonus in UK
Yako Casino Welcome Bonus
– Bonus: 100% match bonus
– Wagering requirements bonus: x on just bonus
– Minimum deposit: 100 USD
– Maximum bonus: USD 1,000
– Actual Bonus Value (FBV): NOK
Visit Yako Casino
How good is Yako Casino's deposit bonus if you deposit USD 1000?
To answer the question "Which is United Kingdom's best deposit bonus?", we conducted two major tests. We compared the bonuses using a mathematical formula that calculates the value of the offer after the bonus terms and wagering requirements have been met. The result of the tests is a measure we call "FBV" which stands for "Actual Bonus Value". To cater to both large and small players, we first conducted each test with a deposit of 1000 USD, and then with a deposit of 200 USD. This is how YakoCasino.com performed in the tests.
Unfortunately, Yako Casino does not offer any deposit bonus or free spins for their new players. We are in dialogue with them and hope to be able to offer both a casino bonus and free spins in the near future. As soon as we have an offer in place, it will be available here in our Yako Casino review, so keep an eye out so you don't miss anything!
Test results – Bonus for USD 1,000 deposit
Winner: 888 Casino , FBV* USD 934
In 42nd place : Yako Casino, FBV*
Average in UK: USD 235
Test results – Bonus on USD 200 deposit
Winner: 888 Casino , FBV* USD 206 USD
In 55th place: Yako Casino, FBV* USD
Average in UK: USD 93
Yako Casino live chat and email customer service
4.5 out of 5 stars – 30th fastest customer service in UK
Customer service is a very important part of the casino experience. As a player, it is very difficult to know if the customer service is good or bad at different casinos without testing them all yourself. Suddenly, the problem arises and if the customer service is slow and poor, it easily leads to frustration.
We have tested the customer service of all casinos to see which ones are the fastest and best.
How fast is the email customer service at Yako Online Casino?
Yako Casino's customer service email unfortunately ranks among the worst in UK. They are found in 57th place out of 45 in the results list. Their average response time is just over 8 hours, which can be compared to the average for all casinos, which is just over 8 hours. A poor result, simply put.
If customer service via email is important to you when choosing a casino, we recommend that you take a look at our list of casinos with the fastest customer service here.
Test results - Average response time to email
Winner: SpeedySpel Casino ,
In 57th place: Yako Casino, just over 8 hours
Average in UK: just over 8 hours
How fast does YakoCasino.com respond to live chat?
Yako Online Casino's live chat ranks 57th out of 45 casinos in our test. They are in the upper half of the list but are not at the top. The chat is open 24/7 every day. Their average response time is just over 2 minutes, which can be compared to the average for all casinos, which is just under 2 minutes. A good result, but not the best.
If you are curious about all the results, you can visit our top list for fastest live chat here.
Test results - Who has United Kingdom's best live chat?
Winner: MrVegas Casino
Opening hours: 24/7
Average response time : 0 seconds
In 19th place : Yako
Opening hours: 24/7
Average response time: just over 2 minutes
Average in UK:
Chat response in just under 2 minutes
Yako Casino's email address is [email protected]
Yako Casino phone number is +356 203 41581 . It is one of the few casinos that offers help directly over the phone.
Here you can download a pdf with all the test results for Yako Casino . There are all emails we have sent and all response times.
Here you can download a pdf with all the test results for Yako Casino . There are all questions we sent in live chat and all response times.
Yako online casino - range of slots & games
4.5 out of 5 stars – 49th largest range of casino games in UK
To get the best possible casino experience, it is important to have a large selection of slots and games. The more games you can choose from, the more variety. As a player, it is difficult to know how large a casino's selection is, at first glance all casinos have many games, but who has the most? We have counted and compiled the entire selection from YakoCasino.com and all other casinos and compared them for you.
Visit Yako CasinoHow good is Yako online casino's selection of games?
Yako Online Casino has a smaller selection of games than the majority of casinos. However, even though many are larger, there are still 1943 different games to choose from here. Comparing it to the average of 1783 games, Yako's selection is quite small. Nevertheless, there are 1943 different games available, and whether that is enough for you to decide for yourself.
Yako is completely focused on its online casino and unfortunately does not offer sports betting, live betting, fantasy sports, poker, bingo, or horse racing. If you want to play at a casino that has these options, you will have to look at other gaming companies.
When we add up the number of casino games and their other gaming options, Yako ranks 60th out of 45 in our compilation of game offerings at casinos. It is an acceptable result but poor compared to those who performed best in the test.
Test results - United Kingdom's best game selection?
Winner: Slots Million Casino
Number of casino games: 4778
Other games: and live casino
In 60th place : Yako
Number of casino games: 1943
Other games: and live casino
Average in UK:
Number of casino games: 1783
YakoCasino.com – website speed
4 out of 5 stars – 24th fastest casino site in UK
When a slow website is loading, it's easy to become restless. Unfortunately, it's tricky to know if a casino loads quickly or slowly if you haven't played there much. To solve this problem, we have conducted tests on all casinos and can tell you which ones are fast and slow.
Visit Yako CasinoHow fast does YakoCasino.com load?
YakoCasino.com finished in 24th place out of 45 gaming companies in our tests of the fastest online casinos. This means that more than half of all casinos perform better. It takes an average of 1.30 seconds to load the pages at Yako, which can be compared to the average for all online casinos in our tests, 2.28 seconds. In short, an okay result.
All test results are available here.
Test results - Who has United Kingdom's fastest casino site?
Winner: Betsson Casino
Average load time : 0.23 seconds
In 24th place: Yako casino
Average loading time : 1.30 seconds
Average in UK:
Average loading time: 2.28 seconds
Yako – withdrawals, deposits & registration
Questions we asked the customer service
Below you will find questions we have asked directly Yako Casino customer service. Either via live chat or email. The answers we have received are directly copied and not rewritten by us, so they also give you an insight into how their customer service responds to questions. We have also printed the date the question is asked so you can see how current the answer is.
Questions about Yako socket:
Message sent:
Response from customer service:
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Questions about Yako deposits:
Message sent:
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Questions about Yako BankID:
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Response from customer service:
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YakoCasino.com – all test results
Compilation of all tests and calculations for ranking
Yako has performed okay in our tests but does not stand out. The website loads extremely fast. They have a huge selection of casino games. They offer some of the most generous bonuses we have seen. Unfortunately, customer service responds quite quickly.
Each test gives a "grade" in stars, based on how well the casino performs from a user perspective, and a "result" based on its ranking compared to other online casinos. The highest grade one can receive is five stars, and the lowest grade one can receive is one star.
As you can see below, we have then added up all the grades and results that Yako Casino and compared the total with other casinos.
Test of casino bonuses
We have tested Yako Casino's bonus offer in three different ways. We test the bonuses for three different deposits, 200 USD, 1000 USD, and the maximum bonus deposit. We have given the tests the names FBV200, FBV1000, and FBVmax where FBV or "Actual Bonus Value" refers to the value of a bonus when taking into account rules and wagering requirements.
On a USD 200 deposit:
FBV: USD 17.60
Result: 55 out of 45
Stars: 1.50 out of 5
On a USD 1,000 deposit:
FBV: USD 88.00
Result: 42 out of 45
Stars: 2 out of 5
On maximum bonus deposit (USD 1,000):
FBV: USD 88.00
Result: 43 out of 45
Stars: 1.50 out of 5
We then calculate the total ranking based on all three bonus tests in one, that is:
Total rating casino bonuses:
Result: 39 out of 45
Stars: 1.5 out of 5
Test of customer service
We have tested Yako Casino's customer service in two different ways. How quickly they respond to emails and how quickly they respond to live chat. When we test the chat, we also consider their opening hours.
Email response time: roughly 8 hours
Result: 57 out of 45
Stars: 4.0 out of 5
Live chat opening hours: 24 hours per day
Live chat response time: just over 2 minutes Result: 19 out of 45
Stars: 4.5 out of 5
We add the numbers together when we then take them further into the overall ranking:
Result: 30 out of 45
Stars: 4.5 out of 5
Test of game selection
The game selection at Yako Casino is tested by partly counting how many casino games are offered and partly how many other types of games you can play.
Number of casino games: 1943
Number of other types of games: 1, and live casino
Result: 60 out of 45
Stars: 3.6 out of 5
Website speed test
Looking at how long it takes for the page to fully load after one click, how fast is YakoCasino.com compared to other casino sites?
Average loading time: 1.30 seconds
Result: 24 out of 45
Stars: 4 out of 5
Overall ranking of YakoCasino.com
To come up with Yako's total star rating and their overall ranking on saferonlinegambling.org, we add up all of their placements in these tests.
Points based on results. The lower the score, the better.
Bonuses: 39 points
Customer service: 30 points
Game selection: 60 points
Website speed: 24 points
Total: 153 points
Ranking in relation to other casinos based on points: 16 out of 45
Stars based on ease of use:
Bonuses: 1.5 out of 5
Customer service: 4.5 out of 5
Game selection: 3.6 out of 5
Website speed: 4 out of 5
Overall: 3.34 out of 5 (reported as rounded to 3.5 in reviews and leaderboards)
Ranking relative to other casinos based on stars: 30 out of 45
The overall ranking of saferonlinegambling.org takes into account both points and stars where both parts have equal weight and where points will be decisive if the total would be equal.
YakoCasino.com's overall ranking at saferonlinegambling.org : 18 out of 45.
Responsible Gambling
The support line
Gambling addiction is a common problem for millions of people worldwide. Fortunately, help is available, whether it's you or someone you know who needs it. The support line is a good start, it is a national service run on behalf of the Ministry of Social Affairs.
Telephone (09:00–21:00 Mondays and Thursdays, 09:00–17:00 Tuesdays, Wednesdays and Fridays): 020-819 100
Live Chat (09:00-20:45 Mondays and Thursdays, 09:00-16:45 Tuesdays, Wednesdays and Fridays)
Email: form on website
You can be anonymous via chat and email!
At Spelpaus, you can self-exclude from gambling for one, three, or six months - or indefinitely, which is a permanent exclusion with the option to cancel every twelfth month. Some casinos offer a 24-hour exclusion, but that service has nothing to do with Spelpaus and only applies to the casino where you used the service.
The gambling addiction group
This is a non-profit national organization run by people who have been gambling addicts themselves or have had relatives who were gambling addicts. They organize self-help groups where you can connect with other gambling addicts or relatives of gambling addicts. The gambling addiction group can also help you remotely.
Telephone (10:00–18:00 weekdays): 072-366 76 76 (no SMS)
SMS: 070-3210 365 (no calls)
Email: [email protected]
You can be anonymous via email!
Game break
Do you have difficulty taking a break from casino games, even though you actually want to? Then you should use Spelpaus, which is a national service that covers all casinos with a license. If you self-exclude from one casino, you self-exclude from all! Remember that you must verify your identity with bankID at Spelpaus.
Telephone: 0152-650 100
Visit Game Break National Suspension Program for further information.